Meet our most precious resource.

Above any cutting-edge amenity or thoughtfully designed community feature, The Ridge Pinehurst is most distinctly defined by its people. Get to know the valued leaders hard at work setting a bold new standard for elevated senior living.

Complete the contact form to schedule a one-on-one conversation with a member of our team.

Every member of our team contributes to a culture of gratitude – working with purpose to deliver consistent attention to detail and a caring, customized approach to personal service.

Our Team
Katrissa Gates

Katrissa Gates

Executive Director

Katrissa started her health care career in 1982. She is a licensed registered nurse in multiple states, has her Colorado Nursing Home Administrator license, Assisted Living certification, Dementia Care certification, and is a Resident Assessment Coordinator–Certified (RAC-CT). She firmly believes in positivity, transformational leadership and team building, resulting in open communication and enhanced working environments. Katrissa graduated from Regis University in Denver, Colorado, with a baccalaureate degree in nursing.

Kelly Hesser

Kelly Hesser

Director of Sales and Marketing

Kelly has worked in the senior living industry for close to 14 years, and has been working at The Ridge since October 2019. She is also an entrepreneur, having owned a thriving small business for 20-plus years. She was born and raised in Colorado. Professionally, Kelly is most passionate about providing excellent customer service to all residents. She says it warms her heart to have a resident move in and have a whole new lease on life.

Jackie Hawkins

Jackie Hawkins

Sales Counselor

A graduate of Miami University, Jackie cherishes her childhood memories of small town Ohio. Professionally, she’s worked in the senior living industry for over 20 years. She’s passionate about supporting seniors and their families in their search for a lifestyle that perfectly suits their unique tastes and preferences. Her caring and light-hearted personality is a joy to both clients and colleagues alike.

Philip Madrid

Philip Madrid

Director of Building Operations

Philip has 25 years of experience operating and maintaining large buildings. Having previously worked at several hotels and resorts throughout the country, Philip joined The Ridge Pinehurst team in February 2020. He graduated from Texas State Technical College in Waco, Texas, with an associate degree in facilities management. His passion is to provide skilled, professional support to the community with a smile. Born and raised in Southern California, Philip has been married for more than 20 years and has three wonderful children.

Lori Closs

Lori Closs

Business Office Director

Born in Nebraska, Lori received her associate’s degree in accounting. She was raised in northwest Kansas and landed in Colorado in 2007, married her husband in 2010, and has one daughter and one bonus daughter. Lori has been in senior living for about 10 years, starting her career at The Ridge Pinehurst in February 2020. Professionally, she is extremely passionate about helping seniors. Her grandfather was diagnosed with Alzheimer’s in 2017 and passed away shortly thereafter. It has been Lori’s mission in life to help families affected like hers. Lori brings a great attention to detail, organization and passion for taking care of others (staff and seniors). Her co-workers have called her quirky, energizing and passionate.

Elizabeth Girling

Elizabeth Girling

Assisted Living Director

Elizabeth been in the senior living industry for nine years. She started in the billing department and worked her way up to become the business office director—she’s also served as an executive director, dementia specialist and assisted living director. Dementia care and ongoing education for residents, staff and family is her passion. Ensuring residents have a true purpose each day is something she continually strives for. She is certified by CPI as a Dementia Capable Care Specialist.

Kristy Roberts

Kristy Roberts

Spa and Fitness Director

Kristy’s passions are her family, people, foreign languages, and anything that involves the great outdoors. She has traveled to every continent and been fortunate to experience the people and cultures of many unique and diverse places. Kristy brings experience from multiple hotel spas as well as luxury fitness clubs. She has worked with the St. Regis in Princeville, on the island of Kauai, Hawaii; Ritz-Carlton Denver Spa; the Omni Interlocken Hotel in Broomfield; the Mining Exchange Spa in Colorado Springs; VillaSport Athletic Club and Spa; as well as enjoying a long career — spanning over 30 years — with Delta Air Lines. It has been her distinct pleasure to assemble, train and work with an incredible team of talented and professional therapists and individuals.

Jackie Burns

Jackie Burns

Director of Dining Services
Rachel Klumpp

Rachel Klumpp

Sales Counselor
Anita Reding

Anita Reding

Move-In Coordinator

Anita was born in San Antonio, Texas, and met her husband in Dallas, Texas. They have three beautiful daughters whom they moved to Colorado in 1998, and all three continue to reside in this area. Her background has been in sales/marketing, but most recently, she worked with a senior community to stage their homes for sale. Most people who know Anita describe her as dedicated and hard working. There is little she won’t do to “get the job done.” She is passionate about helping others and is excited to be part of The Ridge Pinehurst Team. Fun fact, her dad has worked his entire life mapping her family’s heritage, and as it turns out, Anita is related to President Abraham Lincoln (her former last name is Lincoln).

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