The Ridge communities honored with customer satisfaction award

The Ridge Pinehurst and The Ridge Cottonwood have been recognized by Reputation, a global leader in reputation experience management, with its 800 Award.

One of the highest achievements a business can earn, Reputation’s 800 Award highlights those that put customer experience at the very core of their strategy, and are driven by the voice of the customer to succeed.

Locations that win the 800 Award consistently collect, understand and apply any and all feedback so that they can make data-driven decisions to ensure that the customer will have the best possible experience.

To determine 800 Award honorees, Reputation pulls a list of the Reputation Scores for every business location on the Reputation platform. Those that are honored will have achieved a score of 800 or higher due to their focus on high customer satisfaction throughout the past year.

“We congratulate The Ridge on its dedication to prioritizing customer satisfaction over the past year, as evidenced by the 800 Award honors given to their locations,” says Kristi Melani, Chief Marketing Officer at Reputation. “A high Reputation Score reflects consistent engagement, responsiveness, and operational discipline, all centered around a powerful reputation performance engine.”

The Reputation Score is a proprietary tool that measures review sentiment, volume, spread, recency, response, and length, along with brand reach and health, social engagement, business listing accuracy and search impressions.

For more information, please visit reputation.com/800-award.