Dec 13, 2020

COVID-19 Updates

We’re providing updated information and precautions regarding our response to COVID-19:

Confirmed as of January 14, 2021, at 3:00 p.m. MT | The Ridge Cottonwood

We’re excited to share that the latest proactive COVID-19 testing has come back negative! Because of this news, we’re able to resume family visits. Email us at covid19@theridgecottonwood.com to schedule your visit.

We couldn’t have reached this point without the efforts of our residents, team members and their families. Thank you!

While the virus remains active throughout Utah, we’re continuing to adhere to precautionary and safety efforts to protect our residents, team members and their families. This includes:

Continuing to monitor COVID-19 signs and symptoms with temperatures, pulse, and oxygen level tests for residents.
Daily virus sanitation cleanings.
Personal Protective Equipment (PPE) procedures to be followed by all team members.

We’re pleased that so many of our residents and team members took advantage of the first vaccination clinic. We look forward to our upcoming vaccination clinic scheduled for January 25.

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Confirmed as of January 7, 2021, at 3:00 p.m. MT | The Ridge Cottonwood

Good news continues at The Ridge Cottonwood. Another round of testing today showed another zero for positive cases at the community. All residents and team members tested negative for a second straight time.

With this news, and following all guidelines from health officials, indoor activities are resuming today along with additional life enrichment activities. Following all social distance and safety protocols, The Ridge Cottonwood also plans to reopen for lobby visits on Monday (Jan. 11) and resume communal dining on Tuesday (Jan. 12).

As always, proactive measures will be in place to ensure the safety of everyone at The Ridge Cottonwood.

The second round of vaccinations at The Ridge Cottonwood is also now scheduled. The team from Red Rock Pharmacy plans to administer the second dose of the Moderna COVID-19 vaccine the week of January 25. A third date for vaccinations will also be scheduled to ensure that no resident or team member is missed.

For more information about the vaccinations at The Ridge Cottonwood, visit the vaccination blog channel by clicking here.

We will continue to share any significant updates and take steps to provide the highest level of safety and security at the community.

Thank you from everyone at The Ridge Cottonwood.

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Confirmed as of January 4, 2021, at 3:00 p.m. MT | The Ridge Cottonwood

With the new year comes good news as the latest round of testing today at The Ridge Cottonwood shows zero positive cases at the community. All residents and team members tested negative.

Today, also saw the final installment of the technology system to purify air and deactivate viruses throughout all areas of the community. The Auto-Cleaning Needlepoint Bipolar Ionization (NPBI) System is another investment to protect everyone at the community and provide a safe and healthy experience.

After completing the first dose of the Moderna COVID-19 vaccine, the second dose will be scheduled with the team from Red Rock Pharmacy later this month. A third date will also be scheduled to ensure that no resident or team member is missed. If you would like to learn more about the vaccinations at The Ridge Cottonwood, please visit the vaccination blog channel by clicking here.

While the good news is a tremendous sign for the community, The Ridge Cottonwood will continue to take all proactive measures to provide the highest level of safety and security.

Happy New Year from everyone at The Ridge Cottonwood.

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Confirmed as of December 31, 2020, at 3:00 p.m. MT | The Ridge Cottonwood

With the end of 2020 approaching, The Ridge Cottonwood is pleased to announce continued progress in protecting residents and team members and keeping the community safe. In the latest round of testing completed this week, there is only one positive case of an asymptomatic resident. This resident is being closely monitored and cared for. All other residents and team members have tested negative and/or recovered from COVID-19.

Next Monday, the community will resume testing of residents and team members. Results will be reported as they become available next week. Also on Monday, the final installations of the Auto-Cleaning Needlepoint Bipolar Ionization (NPBI) system will be completed. This technology is used to clean indoor air and has been proven to deactivate viruses, including COVID-19. This is great news and is another protective measure of providing a safe and healthy experience for everyone at the community.

As the community looks forward to 2021, it is also a time to pause and reflect on the loved ones lost and the adversity everyone has experienced. And yet, it is also a time to remember the resilience, togetherness and spirit that has produced a sense of hope and opportunity for greater things to come.

Thanks for the continued compassion and support.

Cheers to 2021!

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Confirmed as of December 28, 2020, at 3:00 p.m. MT | The Ridge Cottonwood

This is a historic day for The Ridge Cottonwood as the community received our first dosage of the Coronavirus vaccine at our community. The Moderna COVID-19 vaccine was administered today to residents and team members throughout the community.

A team from Red Rock Pharmacy came out to the community to give the first of the 2-dose series. The next vaccine will be given next month. A third date for administering the vaccine will be set to ensure that no resident or associate is missed. The community was pleased to see so many of its residents and team members interested in taking part in this life saving medicine.

If you would like to learn more about the vaccinations at The Ridge Cottonwood, please visit vaccination blog channel by clicking here.

The good news of the holiday season continues as another round of testing on Sunday shows no new positive cases at our community. This is the second testing completed with no new cases! In addition, one team member joins the recovered list. We currently have four residents and six team members who have tested positive. The majority are asymptomatic. The positive residents are being served in one area of the building with designated staff to ensure no crossover in other areas of the building. The positive team members are recovering at home. The next round of testing will be completed on Thursday, December 31, 2020. We will update you with the results shortly after.

Thank you to The Ridge Cottonwood residents, team members, families and friends for the ongoing support. Over the last nine months, we’ve continued to witness a strong, resilient spirit in each of you. The community will forever be grateful and will always remember the strength and positive attitude you demonstrated in the face of adversity. The Ridge Cottonwood looks forward to brighter days ahead. Have a safe and healthy 2021!

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Confirmed as of December 22, 2020, at 3:30 p.m. MT | The Ridge Cottonwood

This is a very special week with the Christmas holiday, and we are getting one of the greatest gifts of all – news that the Coronavirus vaccine is on its way to our community! State health officials have confirmed that skilled nursing facilities will start receiving the Pfizer vaccine next week, December 28. Assisted living and memory care communities like ours will begin receiving the vaccine starting the week of January 4. We are working to be one of the first communities to receive the vaccine in early January.

The Pfizer-BionNTech COVID-19 vaccine will be administered in two doses, each dose three weeks apart. A team from CVS Pharmacy will come to our community to administer the vaccine to all residents. We’re pleased that all residents are receptive to getting the vaccine. A third date for administering the vaccine will be set to ensure that no resident is missed. The vaccine will also be available to all team members.

As soon as The Ridge Cottonwood has more information on exact timing and dates for administering the vaccine at the community, the executive team will be sure to inform you. The community invites you to learn more about the vaccine and next steps in the process by visiting our Vaccine Channel.

As the residents and team members eagerly await the Pfizer vaccine, The Ridge Cottonwood community continues to battle the virus. The community conducted another round of testing today and found no new positive cases. The community currently has five residents and seven team members who have tested positive. The majority are asymptomatic. The positive residents are being served in one area of the building with designated staff to ensure no crossover in other areas of the building. The positive team members are recovering at home. The next round of testing will be completed on Sunday, December 27.

The light at the end of the tunnel is getting closer and it couldn’t come at a better time. If you have not already done so, we encourage families to schedule video chats with their loved ones. The community also encourages families to drop off care packages and gifts. The community’s “internal” Santa is visiting with The Ridge Cottonwood residents and team members this week. The community is looking forward to sharing those memories with The Ridge Cottonwood family. The community will update you on the latest news and vaccine information after the holiday weekend.

On behalf of The Ridge Cottonwood, we wish you a warm holiday season and greatly appreciate your continued support.

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Confirmed as of December 18, 2020, at 3:30 p.m. MT | The Ridge Cottonwood

The Ridge Cottonwood is encouraged to report that three residents and one team member recovered from COVID-19 today! The community appreciates all your thoughts and prayers over the last few weeks.

The community conducted another round of proactive testing today and uncovered one positive resident case in its Assisted Living neighborhood and two team member cases. The community now has six team members and four residents who have the virus. Two of the confirmed resident cases are a couple living in an Assisted Living apartment. The positive residents are being served in one area of the building with designated staff to ensure no crossover in other areas of the building.

The Ridge Cottonwood is continuing to take extra precautions and clean throughout the entire community multiple times a day. On Thursday, the common spaces within the assisted living neighborhood were cleaned by a specialized firm.

Christmas is now one week away. If you have not already done so, the community encourages families to schedule their video chats with their loved ones. They also encourage you to drop-off care packages and gifts. If you have any questions or concerns about scheduling these chats, please reach out to covid19@theridgecottonwood.com.

Santa will be visiting with residents and team members next week. The community looks forward to sharing those memories with all of you. The next round of testing will be conducted on Tuesday, December 22. The community will send an update on those results as well as the latest information on Utah’s vaccination announcement at that time.

Take care and thanks again for your continued support.

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Confirmed as of December 16, 2020, at 3:30 p.m. MT | The Ridge Cottonwood

This continues to be a trying month for The Ridge Cottonwood residents, team members and their families, as the community mourns the loss of another resident due to complications of COVID-19. This beloved resident passed away early this morning. The community sends our thoughts and prayers to their family, friends and loved ones. Thank you for your support as we continue to fight this virus.

The Ridge Cottonwood is monitoring the situation with COVID-19 vaccinations. The State of Utah will be updating the community on dates for distributing the vaccine during a webinar on Monday, December 21. The community will report findings shortly after this call. Management partners, Christian Living Communities and Cappella Living Solutions hosted a webinar on the topic this morning. If you were unable to attend, you can watch the recording at https://theridgeseniorliving.com/blog/utah-covid-19-vaccine-updates/.

The Life Enrichment team is doing a wonderful job of focusing on keeping residents connected with each other and their loved ones. They’ve hosted several video chats over the course of the last week. If you’d like to schedule a chat with your loved one, please reach out to covid19@theridgecottonwood.com.

On Tuesday the community completed our latest internal testing. It uncovered one resident case in the Assisted Living neighborhood. Currently six residents and five team members have the virus. All the residents are doing well, and the community continues to monitor any symptoms. The community expects two residents to recover by the end of the week. The next internal testing will be completed on Friday, December 18. The community will report any significant updates as soon as they’re received.

All confirmed positive cases of COVID-19 are in the assisted living neighborhood, and there are no cases in memory support. Strict protocols are in place to mitigate the spread of the virus and any crossover between residents and staff between the two areas of the community. The community also have dedicated staff working with COVID positive residents to prevent any crossover.

Thank you all for your continued support.

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Confirmed as of December 14, 2020, at 3:30 p.m. MT | The Ridge Cottonwood

It is with a heavy heart that The Ridge Cottonwood reports one of its beloved residents has passed away due to complications of COVID-19. The community’s thoughts and prayers go out to their family, friends and loved ones. While the community mourns the passing of six of their loved residents due to the virus, they remain resilient and hopeful that brighter days are ahead.

Over the weekend, three Assisted Living residents and one team member recovered from the virus. The community currently has six Assisted Living residents and five associate cases on its campus, with most of them reporting mild symptoms. The next internal testing will be completed on Tuesday, December 15. The community will report any significant updates as soon as they’re received.

LATEST VACCINE PLANS: As reported in the news today, healthcare workers across the country have begun receiving the first COVID-19 vaccinations. We’re learning more about the state of Utah’s latest vaccination plans for our residents and team members. Our managing partners, Christian Living Communities and Cappella Living Solutions, will be hosting a Facebook Live event on Wednesday, December 16th at 10 a.m. MT. The live event will take place on the Cappella Living Solutions Facebook page at www.facebook.com/cappellalivingsolutions. If you’re unable to attend, the presentation will remain on the page following the live event.

Our community will also launch a blog channel with updates on vaccination plans. Please continue to follow our blog https://theridgeseniorliving.com/blog/utah-covid-19-vaccine-updates/ for the latest developments and updates.

THANK YOU: We continue to send our gratitude to the families who continue to support their loved ones and our associates. Your care packages continue to brighten our days. If you have any questions about the upcoming presentation or how you can stay connected with your loved one, please contact covid19@theridgecottonwood.com.

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Confirmed as of December 11, 2020, at 3:30 p.m. MT | The Ridge Cottonwood

It is with sincere remorse that The Ridge Cottonwood shares the sad news that one of its cherished residents passed away this morning due to complications of COVID-19. The community has now lost five residents because of the virus. Thoughts and prayers go out to all of their families, friends and loved ones. While this is a difficult time, the community continues to be amazed by the heroic efforts of its team members who are working around the clock to provide care and comfort to The Ridge Cottonwood family. Thank you for your hard work and dedication!

Today the community conducted another round of proactive COVID-19 testing of the entire community. One team member and one resident in the Assisted Living neighborhood tested positive. The community currently has 10 assisted living residents and four associate cases of the virus. Thankfully, two residents who previously tested positive have recovered. The community expects several more residents to be fully recovered early next week.

The community continues to receive messages of support and gratitude for our associates. These acknowledgements mean the world to them! Over the last few days, the community has had more families dropping off cards, care packages and pre-packaged snacks. Please continue to support your loved one and stay connected. If you have any questions about how to do this, please contact covid19@theridgecottonwood.com.

The next internal testing will be completed on Tuesday, December 15. The community will report any significant updates as soon as they’re received. Thank you for your continued support.

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Confirmed as of December 9, 2020, at 3:30 p.m. MT | The Ridge Cottonwood

The Ridge Cottonwood’s proactive COVID-19 testing has uncovered four new cases of the virus on the campus. The three assisted living residents and one team member tested positive for the virus on Tuesday. These cases are in addition to the eight other assisted living residents and 2 team member cases. Thankfully, two residents who previously tested positive have recovered, and a majority of the current resident cases are doing well and are expected to make a full recovery.

The community received excellent reviews and no deficiencies from The Utah Department of Health’s infection control team, who visited the community for a voluntary assessment earlier this week. They provided leadership with a few minor recommendations to further enhance our safety measure. The community will continue following precautionary and mitigation efforts to contain the virus.

The life enrichment team is working to lift the morale and spirits of residents who have been isolated in their homes. Today residents enjoyed a music lab and a fun in-home dance party by the CNA’s. The community knows that this has been a difficult process for the residents and their families. Although you’re unable to visit in person, the community still invites you to send encouragement to your loved one. Here’s a few ideas how to stay connected and show support:

Drop off cards, letters, and holiday greetings.
Provide pre-packaged snacks to your loved one or our team members.
Make signs and place them on your loved one’s window outside.
Chalk the sidewalk with encouraging messages.
Schedule a staff assisted video visit by contacting covid19@theridgecottonwood.com.
Continuing raising up our residents and team members in your thoughts and prayers.

Additional internal COVID-19 testing will be completed on Friday, December 11. The community will report any significant updates as soon as they’re received. The Ridge Cottonwood appreciates your continued support.

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Confirmed as of December 7, 2020, at 3:30 p.m. MT | The Ridge Cottonwood

This last weekend was a challenging one for The Ridge Cottonwood family, as the community lost two beloved residents in the assisted living neighborhood due to complications of COVID-19. The community send their thoughts and prayers to the families and friends of these residents. While spirits are softened today, the community remains resilient and dedicated to the safety of everyone while confronting this pandemic.

Most recently, The Ridge Cottonwood has added additional staff to support residents and nursing support. In addition, the community has met with industry experts to discuss best practices for containing the virus and proactively contacted the Utah Department of Health to do a voluntary assessment of our infection control measures at the community.

Currently the community has 11 assisted living residents and two team members who have tested positive for the virus. All of them are isolating in their homes. Thankfully, all other team members have recovered and are back at work.

All confirmed positive cases of COVID-19 are in the assisted living neighborhood, and there are no cases in memory support. Strict protocols are in place to mitigate the spread of the virus and any crossover between residents and staff between the two areas of the community. The community will be doing another round of testing of the entire community on Tuesday, December 8 and reporting results on Wednesday, December 9. If you have any questions or concerns about these protocols, please contact covid19@theridgecottonwood.com.

CURRENT PROGRAMS: The life enrichment team is working tirelessly to bring the joy of the season to the community. Residents are now enjoying holiday games and music from the comfort of their own homes and doorways, where they can keep appropriate distance while staying socially engaged with protective masks. The community hopes to continue expanding these programs in the upcoming days and weeks to come.

THANK YOU: The Ridge Cottonwood team members have been overwhelmed with the support of the residents and their families. The community appreciates your kind words of encouragement, the smiles and the treats donated. Your compassion has truly lifted the associate’s spirits and reminded everyone that we’re all in this together. Thank you all for your continued support.

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Confirmed as of December 4, 2020, at 3:30 p.m. MT | The Ridge Cottonwood

The Ridge Cottonwood is continuing to conduct thorough proactive COVID-19 testing of all residents and team members. The community has received confirmation that three residents have tested positive for the virus in its Assisted Living neighborhood. These cases are in addition to the ten other residents and three team member cases. Currently, the community is awaiting results for all team members, but they’re hopeful for good outcomes.

Thankfully, one additional team member who previously tested positive has recovered. All residents and associates who have the virus are isolated in their homes.

All confirmed positive cases of COVID-19 are in the assisted living neighborhood, and there are no cases in memory support. Strict protocols are in place to mitigate the spread of the virus and any crossover between the two areas of the building. In addition, the community is conducting diligent contact tracing and following precautionary and mitigation efforts to contain the areas most impacted by the virus.

The Salt Lake City area is one of many cities across the country that’s seen an uptick in positive in cases. The Ridge Cottonwood is continuing the following guidelines, including:

Residents and team members are monitored daily for signs and symptoms of COVID-19.
Adhering to federal and state guidelines:
- Visitor access to the community and all small-group activities are postponed.
- Personal Protective Equipment (PPE) procedures are being followed by all team members.
- Testing and re-testing are occurring on a weekly basis or as symptoms are discovered.
Virus sanitation cleanings are conducted multiple times a day.
A specialized firm was hired to disinfect all hard surfaces in common areas within the building. The fogging and biotech procedure is occurring on a monthly basis with the most recent taking place late last week.

The Ridge Cottonwood will continue to report any significant updates as soon as they’re received. The community appreciates your understanding and support during this challenging time.

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Confirmed as of December 2, 2020, at 3:30 p.m. MT | The Ridge Cottonwood

The Ridge Cottonwood is saddened to report that another beloved resident has passed away due to complications of COVID-19. The community sends their deepest sympathies to the resident’s family, friends and loved ones during this period of grief. As the community mourns their passing, they continue to be inspired by the dedication of their team members who are working tirelessly to support and care for each of the residents.

Sadly, this is the second COVID-19 related death at The Ridge Cottonwood. The community currently has 10 residents in its assisted living neighborhood who have tested positive for the virus, and six team members. All of them are isolating in their homes. Thankfully, two of the community’s associates have recovered and are back at work.

The community remains in constant communication with the families of residents affected by the virus, and they’re continuing to follow precautionary efforts to combat the spread by adhering to federal and state guidelines. The community leadership will communicate significant updates following testing on Friday, December 4.

The community knows this is a difficult time for everyone, especially with the holiday season upon us. They send a special thank you to all the families and friends who continue to support their loved ones and The Ridge Cottonwood team members with letters and well-wishes. If you’d like more information on how to stay connected, or have any questions or concerns, please don’t hesitate to reach out at Covid19@theridgecottonwood.com.

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Confirmed as of December 1, 2020, at 3:30 p.m. MT | The Ridge Cottonwood

The Ridge Cottonwood continues proactive testing and retesting to protect our community from COVID-19. Results today found five new resident and two new team member positives. All were located in our assisted living neighborhood. The majority are not experiencing serious symptoms and are recovering in quarantine. Currently, there are 11 residents and eight team members cases.

There are no cases of the virus in our memory support neighborhood. Strict protocols are in place to mitigate the spread of the virus and any crossover between the two areas of the community.

The following precautionary efforts also continue:

Residents and team members are monitored daily for signs and symptoms of COVID-19.
Adhering to federal and state guidelines:
- Visitor access to the community and all small-group activities are postponed.
- Personal Protective Equipment (PPE) procedures are being followed by all team members.
- Testing and re-testing are occurring on a weekly basis or as symptoms are discovered.
Virus sanitation cleanings are conducted multiple times a day.
A specialized firm was hired to disinfect all hard surfaces in common areas within the building. The fogging and biotech procedure is occurring on a monthly basis with the most recent taking place late last week.

The Ridge Cottonwood is committed to transparent communication and proactive protocols to maintain comfort and safety. We appreciate your understanding and support during this challenging time.

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Confirmed as of November 30, 2020, at 3:30 p.m. MT | The Ridge Cottonwood

The Ridge Cottonwood is mourning the loss of a beloved resident at our community due to COVID-19. It is with sorrow and sympathy that we extend condolences to their family, friends and loved ones. This is a difficult day for everyone at the community, yet the focus remains on adhering to strict protocols to maintain the care and safety.

With positive cases continuing to rise in the Salt Lake City area, The Ridge Cottonwood currently has six residents who have tested positive. Constant communication is maintained with their families. In terms of team members, six team members currently have positive tests and all are isolating at home. Two team members who previously tested positive have recovered.

In addition, the following precautionary and mitigation efforts are taking place:

Residents and team members are monitored daily for signs and symptoms of COVID-19.
Adhering to federal and state guidelines:
- Visitor access to the community and all small-group activities are postponed.
- Personal Protective Equipment (PPE) procedures are being followed by all team members.
- Testing and re-testing are occurring on a weekly basis or as symptoms are discovered.
Virus sanitation cleanings are conducted multiple times a day.
A specialized firm was hired to disinfect all hard surfaces in common areas within the building. The fogging and biotech procedure is occurring on a monthly basis with the most recent taking place late last week.

The Ridge Cottonwood is committed to transparent communication and proactive protocols to maintain comfort and safety. We appreciate your understanding and support during this challenging time.

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Confirmed as of October 16, 2020, at 2:30 p.m. MT

The Ridge Foothill is happy to be declared COVID-19 free by the state! The community currently has no active cases of the virus and reiterates that currently no one at the community is experiencing signs or symptoms.

The community couldn’t have reached this point without the efforts of its residents, team members and their families. Thank you!

While the virus remains active throughout Utah, The Ridge Foothill will adhere to precautionary and safety efforts to protect the community. This includes:
• Continuing to monitor COVID-19 signs and symptoms with temperature, pulse, and oxygen level tests for residents.
• Daily virus sanitation cleanings.
• Personal Protective Equipment (PPE) procedures to be followed by all team members.

Once again, residents are enjoying group life enrichment programing and dining options. Indoor and outdoor visits are taking place now and can be scheduled by following the below links. This includes a memory support window visit area.
• Assisted living patio visits: https://signup.com/go/xNRAYnC
• Memory support patio visits: https://signup.com/go/rbfeJBz
• Lobby visits: https://signup.com/go/vDbfYZC

The Ridge Foothill team hopes to have all visits moved indoors by Monday, November 2. Until then, please dress warm for visits with your loved one.

The community appreciates the continued support and the work being done to keep everyone safe.

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Confirmed as of October 7, 2020, at 1:30 p.m. MT

The Ridge Foothill is happy to report that all recent COVID-19 tests have come back negative. The two assisted living residents and one associate who contracted the virus last week, are doing well, and are self-isolating at home. The community’s residents and team members appreciate your support and words for a speedy recovery.

No one at the community is experiencing COVID-19 signs or symptoms. As an extra precaution, The Ridge Foothill will continue to retest associates for the virus and report any positive results in a timely manner.

Group life enrichment programs and dining will relaunch on Thursday, October 8. Outdoor visits with plexiglass stations will continue to be scheduled at COVID19@theridgefoothill.com.

Thank you all for your continued support and doing your part to keep everyone safe.

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Confirmed as of October 3, 2020, at Noon MT

From the community’s continued vigilance in managing COVID-19 protocols, late yesterday two new positive cases of coronavirus were identified – bringing the total number of current cases to three. One team member is asymptomatic positive and isolating. The other two cases are isolated to a couple in an Assisted Living apartment and currently isolating. The residents’ family members have been contacted. All other results of our testing efforts were negative and no one at the community is experiencing COVID-19 signs or symptoms.

It is extremely important to note that the virus is not originating at the community, and the community is stressing that everyone be mindful of all precautionary measures including wearing masks, social distancing and washing hands.

Per containment and mitigation protocols, the community is initiating the following actions at the community until October 7, and will re-evaluate if activities can reopen.

Contact tracing has begun.
Retesting all residents and team members will be conducted on Monday, October 5.
Indoor visits, communal dining and life enrichment activities are on hold.
Outdoor visits with plexiglass stations can be scheduled at COVID19@theridgefoothill.com

NOTE: Strict adherence to all safety protocols by visitors is important to maintaining outdoor visits.

Video chats can be scheduled at videochat@theridgefoothill.com
Team members and residents will not be permitted to move between our Assisted Living and Memory Care neighborhoods.
Residents and team members are monitored for signs and symptoms of COVID-19, including temperature, pulse and oxygen levels for residents.

It’s important to note that as the virus remains active throughout Utah, the community will adhere to precautionary and safety efforts to protect the community.

Residents and team members are monitored for signs and symptoms of COVID-19, including temperature, pulse and oxygen levels for residents.
Virus sanitation cleanings are conducted multiple times a day and a specialized firm disinfects all hard surfaces in common areas within the building.
Personal Protective Equipment (PPE) procedures are being followed by all team members.
A hotline (801-921-8962) has been established to allow family and friends to have direct communication with the community.

Given the months of experience the community has managing precautions and protocols, residents and team members are in good spirits. And, there continues to be expressions of confidence and resilience as the community supports each other day-by-day, week-by-week, month-by-month.

Additional updates will be provided as appropriate.

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Confirmed as of August 6, 2020, at 4:30 p.m. MT

The Ridge Foothill is glad to report no confirmed cases of COVID-19 on its campus. The community will continue with all precautionary and mitigation efforts, including testing of residents and team members as needed. Updates on testing and other COVID-19 related matters will be communicated on a weekly basis, unless there are significant circumstances.

Due to the recent negative tests, the life enrichment department has been hard at work developing programs for residents to enjoy. These include state poker, watermelon decorating contest and indoor baseball. All residents will practice appropriate distance while staying socially engaged with protective masks.

As a reminder, assisted living residents and their family members can now schedule courtyard visits. Please contact videochat@theridgefoothill.com. If you have any questions or concerns about protocols, visits or activities please email covid19@theridgefoothill.com.

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Confirmed as of July 28, 2020, at 4:30 p.m. MT

Things have been busy at The Ridge Foothill with all the activities and family visits happening on the campus. It’s been wonderful hearing the laughter fill the courtyard once again. Residents and families can schedule their courtyard visits by contacting videochat@theridgefoothill.com. A lot of resident activities are planned for this week, and the community hopes to see more residents joining in on the fun events.

As a reminder, it’s important that visitors and residents keep appropriate distance while staying socially engaged with protective masks. Thank you all for doing your part to keep everyone safe. If you have any questions or concerns about these protocols, please email covid19@theridgefoothill.com.

The community received more results from recent testing. So far, 69 resident tests have come back negative, with two resident tests still pending. The community is hopeful to have the result from this test soon. Unfortunately, one employee has tested positive for the virus. This associate last worked on Wednesday, July 22 and is currently at home under quarantine. The Ridge Foothill family wishes them well in their recovery. Because of this positive case, 11 associates will be retested. The community is hopeful the results will come back negative. Currently, no one is showing signs or symptoms, and hopefully it stays that way!

The community will continue sharing news in the coming days and weeks ahead. Stay connected with the happenings and stories at the community by following The Ridge Foothill social media page at www.facebook.com/theridgeseniorliving. Thank you for being a part of The Ridge Foothill family.

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Confirmed as of July 22, 2020, at 4:30 p.m. MT

The Ridge Foothill is awaiting pending results from last week’s COVID-19 testing. So far, the community has received 62 negative test results from residents and team members, with 19 tests still pending. The community is happy to report that all residents have fully recovered. The community currently has one case, a team member, who is expected to fully recover by Thursday.

The community is continuing precautionary efforts to combat the virus. They are adhering to federal and state guidelines to keep all of residents and team members safe.

This week, residents began connecting with their families and friends in the open-air courtyard again. This has truly brightened the days of everyone involved. As a reminder, you can schedule your visit to the community by emailing videochat@theridgefoothill.com. Residents and visitors must wear a mask and social distance. Families are welcome to bring a gift or care package to your loved one.

Along with family visits, residents have filled their days with activities to celebrate Utah Heritage Week. From beach volleyball day to Utah Trivia Jeopardy, residents are enjoying the interaction and comradery of their neighbors. Resident activities continue next week with fun events like the Price is Right game and live music on the courtyard. These activities keep residents engaged while maintaining safety as residents are required to keep appropriate distance while staying socially engaged with protective masks.

Please stay connected with us by following our Facebook page at www.facebook.com/theridgeseniorliving. The community hopes to post more fun events and good news in the future. Thank you all for your continued support.

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Confirmed as of July 17, 2020, at 4:30 p.m. MT

The Ridge Foothill will soon be able to provide courtyard visits and fun activities for residents! Small group activities and open-air visits with family and friends will begin on Monday, July 20. This is in addition to the window visits that are already taking place.

COURTYARD VISITS: Residents and visitors must wear a mask and social distance during courtyard visits. You are welcome to bring a gift or care package to your loved one. To schedule your courtyard visit at the community, please e-mail videochat@theridgefoothill.com.

SMALL GROUP ACTIVITIES: The community is excited to kick-off Utah Heritage Week on Monday, July 20, with a wide range of activities for residents. Groups of no more than 10 residents are welcomed to attend. Everyone must wear a mask and remain socially distanced. More details will be sent to residents in the coming days.

One resident who was diagnosed with the virus has fully recovered! The community currently has one case, a resident, who is asymptomatic and in quarantine until Tuesday. We will report the results of retesting next week. The Ridge Foothill will continue with all COVID-19 precautionary and mitigation efforts including:

Neighborhood isolation protocols continue to prevent crossover between assisted living and memory support.
Residents and team members are monitored daily for signs and symptoms of COVID-19, including temperature, pulse and oxygen level checks for residents.
Adhering to federal and state guidelines:
- Visitor access to the community remains restricted with only courtyard visits allowed.
- Personal Protective Equipment (PPE) procedures are being followed and re-education and training of all team members on the importance of PPE standards.
- Testing and/or retesting of residents and team members as needed, rather than on a weekly basis.
Virus sanitation cleanings are conducted multiple times a day and a specialized firm was hired to disinfect all hard surfaces in common areas within the building.

The Ridge Foothill sends a special thank you to the state for their continued support. The community is proud of the collective efforts and vigilance of everyone who has made this possible. Once again, and on behalf of the entire Ridge Foothill community, special thanks for the gestures of compassion and support during the past couple of months.

If you have any questions, please email covid19@theridgefoothill.com

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Confirmed as of July 16, 2020, at 5:30 p.m. MT

The Ridge Foothill is celebrating the progress in the effort to eradicate COVID-19 from the community. Leadership is happy to report no new positive cases, and a team member who tested positive for the virus, has returned to work after fully recovering. This has been uplifting news for everyone at The Ridge Foothill.

All affected individuals are asymptomatic and are in quarantine. Fortunately, 77 residents and 43 team members have tested negative. Graciously the health department and state officials have partnered with the community to continue baseline testing for all of the assisted living residents and associates. These tests will be done every 10 days, with results expected by the following Wednesday. The community will communicate results and any other updates on a weekly basis, unless there are significant circumstances to be conveyed.

On Sunday night, the common spaces within the assisted living neighborhood were cleaned by a specialized firm. The Ridge Foothill will continue to take extra precautions and clean throughout the community multiple times a day.

VISITS AND ACTIVITIES: To keep social distancing but remain socially engaged, residents are invited to have closed window visits with family and friends. To schedule a visit or video call at the community, please e-mail Covid19@theridgefoothill.com. The community hopes to resume outdoor visits, group activities and communal dining in the near future.

THANK YOU: A special thank you to the health department who willingly partnered with the community to combat the virus. This testing will ensure residents and team members stay healthy. The comments and gestures of support continue to help as the community manages this challenge one day at a time. Residents and team members are in good spirits and the community is proud of the efforts and vigilance of everyone who has collectively kept them safe. This has truly been a team effort. The community expresses appreciation and looks forward to brighter days ahead.

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Confirmed as of July 11, 2020, at 4:30 p.m.

Following the three previously confirmed positive cases of COVID-19 – one resident and two team members – The Ridge Foothill undertook baseline testing for all assisted living residents and staff. Unfortunately, one additional resident has tested positive for COVID-19, bringing the total number of cases to four. All affected individuals are asymptomatic. The residents are under quarantined isolation in their rooms and the team members are recovering at home.

All group activities, communal dining and family visits continue to be prohibited for the foreseeable future for both the assisted living and memory support neighborhoods. The specialized sanitation firm that The Ridge Foothill is partnered with will be on-site tomorrow, July 12, for a thorough cleaning of all common areas and hard surfaces. Fortunately, the community is currently equipped with adequate provisions of personal protective equipment (PPE).

Current Status of Assisted Living Neighborhood
	Positive Diagnoses	Negative Diagnoses	Recovered	Total	Pending Tests
# of Residents	2	76	0	78	0
# of Team Members	2	30	0	45	13

NOTE: All confirmed positive cases of COVID-19 are in the assisted living neighborhood, and there are no cases of the virus in memory support.

The Ridge Foothill is still administering all precautionary and mitigation efforts (listed below).

Isolation protocols continue to be followed.
Residents and team members are monitored daily for signs and symptoms of COVID-19, including temperature, pulse and oxygen levels for residents.
Adhering to federal and state guidelines:
- Visitor access to the community remains restricted.
- Personal Protective Equipment (PPE) procedures are being followed by all team members.
- Testing and re-testing are occurring on a weekly basis or as symptoms are discovered.
Virus sanitation cleanings are conducted multiple times a day and a specialized firm was hired to disinfect all hard surfaces in common areas within the building.
Complete separation of assisted living and memory support with no cross over of staff or residents between the neighborhoods.

Additional updates will be provided as appropriate. Thank you for your continued support.

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Confirmed as of July 2, 2020, at 4:30 p.m.

We’ve received COVID-19 test results of 23 residents and five team members and are disappointed to report two confirmed cases in our assisted living neighborhood. The two individuals, one team member and one resident, are currently under quarantine. The resident is asymptomatic. These cases are in addition to the confirmed positive case of a team member from last week.

The Ridge Foothill is taking the necessary precautions by contacting family and team members who may have been exposed to the virus. At this time, no other resident or team member has reported COVID-19 symptoms. Due to the recent positive tests, the community will move forward with baseline testing for all of our assisted living residents and team members. These tests will begin today, and we hope to have the results by early next week.

In addition to the testing, the community has made the decision to cancel all group activities, communal dining and discontinue family visits for the foreseeable future for both the assisted living and memory support neighborhoods. The community will conduct routine checks on vitals, implementing extra precautions, and disinfecting the community multiple times a day. To reiterate, the current virus occurrence is only in the assisted living area. The community continues to maintain two separate entrances for team members and have segregated assisted living and memory support, with no cross over of team members or residents between the neighborhoods.

This is not the news that The Ridge Foothill was wanting to report, and the team remains firmly committed to doing all that they can to ensure the safety and well-being of everyone who lives and works at our community. The community will continue to communicate results on Monday.

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Confirmed as of July 1, 2020, at 3:30 MT

We are pleased to report that two tests for additional team members have come back negative. The two associates worked with the one team member who tested positive last week. That team member continues to recover at home under quarantine.

As part of our vigilant protocols and routine monitoring, we tested an additional 23 residents and five team members who were potentially exposed. We’re hopeful to have more results by Thursday, July 2, but due to the holiday, we may not receive these until Monday. We continue to conduct routine checks on vitals and, at this time, no other resident or team member has experienced COVID-19 symptoms and we’re cautiously optimistic as we head into the holiday weekend.

On Monday night, a specialized firm was hired to disinfect all hard surfaces in common areas within the Assisted Living neighborhood, and the community has passed all testing. We will continue to take extra precautions and clean throughout the community multiple times a day.

As a reminder, we are still administering COVID-19 precautionary and mitigation efforts (listed below).

Isolation protocols continue to be followed to prevent crossover to other areas of the community.
Residents and team members are monitored daily for signs and symptoms of COVID-19, including temperature, pulse and oxygen levels for residents.
Adhering to federal and state guidelines:
- Visitor access to the community remains restricted outside of courtyard visits and video chats.
- Personal Protective Equipment (PPE) procedures are being followed and re-education and training of all team members on the importance of PPE standards.
- Testing and/or retesting of residents and team members as needed, rather than on a weekly basis.

Our team is committed to doing all that we can to ensure the safety and wellbeing of everyone who lives and works at our community. We will continue to communicate results as soon as we receive them.

Thank you for your continued support.

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Confirmed as of June 27, 2020, at 3:30 MT

At the Ridge Foothill, the community remains vigilant with protocols and procedures to protect residents and team members. Yesterday, as part of routine monitoring, a team member who works in the Assisted Living neighborhood has tested positive for COVID-19. This person last worked at the community on Wednesday, June 24, and was wearing a mask, face shield and adhered to COVID-19 precautionary guidelines. This team member is under quarantine at home. Two associates who worked with the infected associate have been tested and are at home awaiting test results. Currently, no residents or team members are experiencing symptoms of COVID-19 and routine checks on vitals indicate results in normal ranges.

Residents who were potentially exposed to the infected team member have been notified, as well as their family members. The community is taking extra precautions with these residents, monitoring their vitals three times a day, and will be testing them this Monday. Also, visits with these potentially exposed residents have been suspended.

As a reminder, we are still administering COVID-19 precautionary and mitigation efforts (listed below).

Isolation protocols continue to be followed to prevent crossover to other areas of the community.
Residents and team members are monitored daily for signs and symptoms of COVID-19, including temperature, pulse and oxygen levels for residents.
Adhering to federal and state guidelines:
- Visitor access to the community remains restricted outside of courtyard visits and video chats.
- Personal Protective Equipment (PPE) procedures are being followed and re-education and training of all team members on the importance of PPE standards.
- Testing and/or retesting of residents and team members as needed, rather than on a weekly basis.
Virus sanitation cleanings are conducted multiple times a day and a specialized firm was hired to disinfect all hard surfaces in common areas within the building.

The Ridge Foothill care and health professionals remain confident, focused on keeping the community safe, and are well-prepared to manage this situation. Overall, the community remains in good spirits.

The community remains firmly committed to providing updates as the situation changes and expect to communicate results of expanding testing next week.

Thank you for continued gestures of empathy and compassion.

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Confirmed as of June 10, 2020, at 3:30 MT

Today is a day of CELEBRATION!!! As noted in the chart below, all Memory Support Neighborhood residents and team members have now fully recovered. Consultation amongst The Ridge Foothill’s medical professionals and Salt Lake County epidemiologist have concluded that the community is no longer classified as “COVID-19 Outbreak” status. The community is officially in the clear!!!

VISITS: Beginning Monday, June 15, the community will be allowing courtyard visits. To schedule a courtyard visit or video call at the community, please e-mail Covid19@theridgefoothill.com.

PRECAUTIONS REMAIN: It is important to reinforce that while the State of Utah is considering moving to yellow/green COVID-19 status, all senior living and care communities will remain at red status. And even though The Ridge Foothill is in the “all clear,” the community is still administering COVID-19 precautionary and mitigation efforts (listed below).

Isolation protocols continue to be followed to prevent crossover from Memory Support to other areas of the community
Residents and team members are monitored daily for signs and symptoms of COVID-19, including temperature, pulse and oxygen levels for residents.
Adhering to federal and state guidelines:
- Visitor access to the community remains restricted outside of courtyard visits and video chats.
- Personal Protective Equipment (PPE) procedures are being followed and re-education and training of all team members on the importance of PPE standards.
- Testing and/or retesting of residents and team members as needed, rather than on a weekly basis.
Virus sanitation cleanings are conducted multiple times a day and a specialized firm was hired to disinfect all hard surfaces in common areas within the building.

Current Status of Memory Support Neighborhood
	Positive Diagnoses	Negative Diagnoses	Recovered	Total	Pending Tests
# of Residents	0	0	23	23	0
# of Team Members	0	0	55	55	0

COMMUNICATION: While the community remains firmly committed to open and transparent communication, moving forward updates will be reported if the situation at the community changes.

THANK YOU: This has been a long journey. Tremendous appreciation is expressed to the team members and residents for their commitment, resolve, understanding and compassion. The community is proud of the collective efforts and vigilance of everyone that has made today possible.

Once again, and on behalf of the entire Ridge Foothill community, special thanks for the gestures of compassion and support during the past couple of months.

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Confirmed as of June 8, 2020, at 3:30 MT

The Ridge Foothill hopes and trusts everyone had a great weekend. Today, the community celebrates continued progress with efforts to eradicate COVID-19 from the community. From weekly testing protocols, there are no positive cases from team members and 17 have fully recovered. Of the 38 team members who have received negative test results, additional recoveries are expected to be announced in the coming days and weeks. With residents, the positive cases are down to four, one negative test and 18 fully recovered. This movement toward eliminating the virus has been uplifting for everyone at The Ridge Foothill.

This week, the community will be retesting the four residents who have previously tested positive and will report results as they are received. Also, the partnership with a specialized sanitation firm continues every two weeks with a cleaning of all common areas and hard surfaces.

For a detailed update on the status at The Ridge Foothill, please register for our Town Hall update this Thursday at 4:00 p.m. MT.

Current Status of Memory Support Neighborhood
	Positive Diagnoses	Negative Diagnoses	Recovered	Total	Pending Tests
# of Residents	4	1	18	23	0
# of Team Members	0	38	17	55	0

NOTE: All confirmed positive cases of COVID-19 are in the memory support neighborhood, and there are no cases of the virus in assisted living.

The community is still administering all precautionary and mitigation efforts (listed below).

Isolation protocols continue to be followed.
Residents and team members are monitored daily for signs and symptoms of COVID-19, including temperature, pulse and oxygen levels for residents.
Adhering to federal and state guidelines:
- Visitor access to the community remains restricted.
- Personal Protective Equipment (PPE) procedures are being followed by all team members.
- Testing and re-testing are occurring on a weekly basis or as symptoms are discovered.
Virus sanitation cleanings are conducted multiple times a day and a specialized firm was hired to disinfect all hard surfaces in common areas within the building.

The community appreciates your continued support.

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Confirmed as of June 6, 2020, at 3:30 MT

The Ridge Foothill is saddened to report the loss of a beloved resident in the memory support neighborhood to COVID-19. It is with sorrow and sympathy that condolences are extended to their families, friends and loved ones. This is certainly a difficult day for everyone, and the community remains focused on adhering to strict protocols to maintain the care and safety at The Ridge Foothill.

Here is the current status of the 23 residents and 55 associates from the memory support neighborhood that includes the results of retesting this past week.

Current Status of Memory Support Neighborhood
	Positive Diagnoses	Negative Diagnoses	Recovered	Total	Pending Tests
# of Residents	4	1	18	23	0
# of Team Members	2	36	17	55	0

NOTE: All confirmed positive cases of COVID-19 are in the memory support neighborhood, and there are no cases of the virus in assisted living. Team members currently positive are successfully recovering at home.

The community is still administering all precautionary and mitigation efforts (listed below).

Isolation protocols continue to be followed.
Residents and team members are monitored daily for signs and symptoms of COVID-19, including temperature, pulse and oxygen levels for residents.
Adhering to federal and state guidelines:
- Visitor access to the community remains restricted.
- Personal Protective Equipment (PPE) procedures are being followed by all team members.
- Testing and re-testing are occurring on a weekly basis or as symptoms are discovered.
Virus sanitation cleanings are conducted multiple times a day and a specialized firm was hired to disinfect all hard surfaces in common areas within the building.

Thank you again for your expressions of encouragement and support.

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Confirmed as of June 2, 2020, at 3:30 MT

The only update today is the re-testing of nine memory support residents who have yet to have two consecutive negative tests. Results are expected to be announced later this week. In the future, updates pertaining to COVID-19 at The Ridge Foothill will be communicated as needed or when there are significant changes to report.
Thank you for your continued understanding, support and expressions of encouragement.

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Confirmed as of June 1, 2020, at 3:30 MT

The news The Ridge Foothill delivers today is focused on progress in the battle against COVID-19. The community is pleased to report the status of residents remains stable, while the number of positive cases with team members continues to drop and recoveries are rising. A majority of the team members have returned to work and extreme appreciation is extended to the temporary professionals who served residents during the past several weeks.

A SPECIAL NOTE to families and friends. As the community makes preparations for outside visits through a plexiglass wall, construction of the plexiglass walls will need to occur. If you have access to plexiglass and/or know of a resource to obtain this material that is in high demand, please contact Executive Director Bobby Ginn at Covid19@theridgefoothill.com.

This week the community is re-testing nine residents who have yet to have two consecutive negative tests.

Here is the current status of the 25 residents and 54 associates from the memory support neighborhood.

Current Status of Memory Support Neighborhood
	Positive Diagnoses	Negative Diagnoses	Recovered	Total	Pending
# of Residents	3	15	7	25	0
# of Team Members	2	37	15	54	0

The community is still administering all precautionary and mitigation efforts (listed below).

Isolation protocols continue to be followed.
Residents and team members are monitored daily for signs and symptoms of COVID-19, including temperature, pulse and oxygen levels for residents.
Adhering to federal and state guidelines:
- Visitor access to the community remains restricted.
- Personal Protective Equipment (PPE) procedures are being followed by all team members.
- Testing and re-testing are occurring on a weekly basis or as symptoms are discovered.
Virus sanitation cleanings are conducted multiple times a day and a specialized firm was hired to disinfect all hard surfaces in common areas within the building.

Thank you again for your expressions of encouragement and support.

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Confirmed as of May 29, 2020, at 3:30 MT

Today, it is with a heavy heart to report a loss of two beloved residents – one of which was due to COVID-19. The community’s sincere thoughts, prayers and sympathy are with the families during this time of mourning. The resolve and commitment of everyone at the community remains strong as it battles this virus.

Here is the current status of the 25 residents and 47 associates from the memory support neighborhood.

Current Status of Memory Support Neighborhood
	Positive Diagnoses	Negative Diagnoses	Recovered	Total	Pending
# of Residents	3	15	7	25	0
# of Team Members	3	30	14	47	0

The community is still administering all precautionary and mitigation efforts (listed below).

Isolation protocols continue to be followed.
Residents and team members are monitored daily for signs and symptoms of COVID-19, including temperature, pulse and oxygen levels for residents.
Adhering to federal and state guidelines:
- Visitor access to the community remains restricted.
- Personal Protective Equipment (PPE) procedures are being followed by all team members.
- Testing and re-testing are occurring on a weekly basis or as symptoms are discovered.
Virus sanitation cleanings are conducted multiple times a day and a specialized firm was hired to disinfect all hard surfaces in common areas within the building.

The Ridge Foothill encourages everyone to watch the latest Town Hall video for additional information. Please note that during this presentation, there are statements regarding the loosening of restrictions based on updated procedures. Once the community is prepared to safely execute revised procedures, details and timing will be announced.

The community will report significant updates if they occur during the weekend, and the next daily update will be reported on Monday, June 1.

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Confirmed as of May 28, 2020, at 3:30 MT

Today, the situation at The Ridge Foothill took three steps forward in managing COVID-19 as another three residents are now officially declared as recovered. This brings the total number of recoveries at the community to 20 – six residents and 14 team members. While team members remain vigilant with precautions and care procedures, there is certainly a feeling that progress is being made every day.

Here is the current status of the 27 residents and 47 associates from the memory support neighborhood.

Current Status of Memory Support Neighborhood
	Positive Diagnoses	Negative Diagnoses	Recovered	Total	Pending
# of Residents	4	17	6	27	9
# of Team Members	3	30	14	47	1

The community is still administering all precautionary and mitigation efforts (listed below).

Isolation protocols continue to be followed.
Residents and team members are monitored daily for signs and symptoms of COVID-19, including temperature, pulse and oxygen levels for residents.
Adhering to federal and state guidelines:
- Visitor access to the community remains restricted.
- Personal Protective Equipment (PPE) procedures are being followed by all team members.
- Testing and re-testing are occurring on a weekly basis or as symptoms are discovered.
Virus sanitation cleanings are conducted multiple times a day and a specialized firm was hired to disinfect all hard surfaces in common areas within the building.

In closing, The Ridge Foothill is encouraged to see that infection continues to decline. The team members are heroic in their efforts and abilities in caring for all older adults at the community.

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Confirmed as of May 27, 2020, at 3:30 MT

Today, The Ridge Foothill is pleased to report an important milestone in managing COVID-19 as three residents are now officially declared as recovered. This is heartwarming news as the community continues to maintain strict precautions and focus on the care and wellbeing of all residents and team members. Results of 20 re-tests conducted yesterday are still pending and are expected later this week.

One question that everyone wants to know is, “When will the community be in the clear?” The health department has stated that residents and staff must have one round of all negative results then wait for 14 days and conduct a second round of tests. If all of those results are negative, then the health department will declare the community clear of COVID-19 activity.

The community is asking families to help with one item to support residents in maintaining the necessary precautions. Many residents are in need of an additional cloth mask instead of relying on, and rewashing, the same mask. Families and friends are encouraged to email Covid19@theridgefoothill.com to coordinate arrangements for delivery of extra masks.

Here is the current status of the 27 residents and 47 associates from the memory support neighborhood.

Current Status of Memory Support Neighborhood
	Positive Diagnoses	Negative Diagnoses	Recovered	Total	Pending
# of Residents	8	16	3	27	19
# of Team Members	3	30	14	47	1

The community is still administering all precautionary and mitigation efforts (listed below).

Isolation protocols continue to be followed.
Residents and team members are monitored daily for signs and symptoms of COVID-19, including temperature, pulse and oxygen levels for residents.
Adhering to federal and state guidelines:
- Visitor access to the community remains restricted.
- Personal Protective Equipment (PPE) procedures are being followed by all team members.
- Testing and re-testing are occurring on a weekly basis or as symptoms are discovered.
Virus sanitation cleanings are conducted multiple times a day and a specialized firm was hired to disinfect all hard surfaces in common areas within the building.

It’s a marathon and not a sprint, but progress is steadily being made. Thank you for your patience and understanding as we all get through this together.

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Confirmed as of May 26, 2020, at 3:30 MT

The Ridge Foothill hopes and trust everyone had a happy and safe Memorial Day weekend, and there were several welcoming signs at our community the past several days. Adhering to social distancing procedures, residents and team members are increasingly getting outdoors, enjoying the sunshine and participating in safe activities. It was encouraging to see everyone following responsible behavior during COVID-19 protocols.
Today, weekly testing was initiated with guidance from the health department. Results are expected later this week. The community is also pleased to report the number of recovered team members continues to rise.
Here is the current status of the 27 residents and 47 associates from the memory support neighborhood.

Current Status of Memory Support Neighborhood
	Positive Diagnoses	Negative Diagnoses	Pending Results	Recovered	Total
# of Residents	10	17	0	0	27
# of Team Members	3	30	0	14	47

The community is still administering all precautionary and mitigation efforts (listed below).

Isolation protocols continue to be followed.
Residents and team members are monitored daily for signs and symptoms of COVID-19, including temperature, pulse and oxygen levels for residents.
Adhering to federal and state guidelines:
- Visitor access to the community remains restricted.
- Personal Protective Equipment (PPE) procedures are being followed by all team members.
- Testing and re-testing are occurring on a weekly basis or as symptoms are discovered.
Virus sanitation cleanings are conducted multiple times a day and a specialized firm was hired to disinfect all hard surfaces in common areas within the building.

Family members with any questions or concerns are encouraged to email inquiries to Covid19@theridgefoothill.com. Members of the community’s care team will respond at the earliest opportunity. A dedicated family member hotline – 801-921-8962 – is also available exclusively for families to receive updated information. For specific resident questions, please know someone may need to call you back after a message is relayed to care teams.

Thank you again for your continued support and empathy as the community manages this situation one day at a time.

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Confirmed as of May 22, 2020, at 3:30 MT

Today’s update includes the results from 24 of the 27 tests that were administered earlier this week. The key takeaway from these results is that community’s current status remains relatively unchanged. And according to the Health Department, results of the three pending tests should be delivered when they reopen after Memorial Day weekend.

Here is the current status of the 27 residents and 47 associates from our memory support neighborhood.

Current Status of Memory Support Neighborhood
	Positive Diagnoses	Negative Diagnoses	Pending Results	Recovered	Total
# of Residents	8	16	3	0	27
# of Team Members	8	30	0	9	47

Today, the community was referenced in a Salt Lake Tribune article. After reviewing the story, some details that could have been included are how the community’s precautionary and mitigation efforts (listed below) have been effective.

While the community is still in the middle of managing this virus, it is important to note that the rate of positive cases has stabilized.
Isolation protocols continue to be followed.
Residents and team members are monitored daily for signs and symptoms of COVID-19, including temperature, pulse and oxygen levels for residents.
Adhering to federal and state guidelines:
- Visitor access to the community remains restricted.
- Personal Protective Equipment (PPE) procedures are being followed by all team members.
- Testing and re-testing are occurring on a weekly basis or as symptoms are discovered.
Virus sanitation cleanings are conducted multiple times a day and a specialized firm was hired to disinfect all hard surfaces in common areas within the building.
Clear and consistent communication has been critical.
- Daily contact with state and local health officials has proven effective in supporting the community’s care, testing and PPE needs.
- Direct and frequent communication with team members, residents, and families has contributed to trust, understanding and reassurance that The Ridge Foothill is doing everything within its means to protect and care for the wellbeing of everyone at the community.

The community also wants to highlight two responsible actions recently taken to reaffirm the integrity of its health and precautionary measures.

Earlier this month, the community submitted a request to the Utah Occupational Safety and Health Administration (UOSHA) to conduct an inspection of its safety practices. Yesterday, findings from that review were received and the community is pleased to report there were no additional recommendations or requirements relating to COVID-19. They did find two chemical description sheets (MSDS) that needed updating which was completed the same day.
The Governor has deployed the Utah National Guard to assist with COVID-19 testing and to support organizations and business who need additional support to fight this virus. Upon hearing this news, The Ridge Foothill leadership consulted with local and state health officials. Those officials determined that the community’s precautions, procedures and testing are either beyond, or at, the appropriate levels and do not warrant additional support from the National Guard at this time.

As Memorial Day weekend approaches, Americans who have served the freedom and liberty of our country are honored. During COVID-19, this Memorial Day is also a time to respect loved ones lost and the heroes who are caring for all Americans. This weekend is a time to pause and reflect. So, the community will report significant updates if they occur, and will resume its next daily update on Tuesday, May 26.

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Confirmed as of May 21, 2020, at 3:30 MT

The Ridge Foothill has good days and tough days in navigating the way through the COVID-19 national crisis. Today was a very tough day as the community lost another beloved resident as a result of health conditions that were complicated by the Coronavirus. Deepest condolences went out to their family and loved ones. Team members and everyone who is supporting The Ridge Foothill continue to inspire with their tireless efforts and dedication to get the memory support neighborhood back to full health.

Here is the current status of the 27 residents and 47 associates from the memory support neighborhood.

Current Status of Memory Support Neighborhood
	Positive Diagnoses	Negative Diagnoses	Pending Results	Recovered	Total
# of Residents	10	17	28	0	27
# of Team Members	8	30	0	9	47

Notes and reminders:

All confirmed positive cases of COVID-19 are in the memory support neighborhood, and there are no cases of the virus in assisted living. Team members who have tested positive are successfully recovering at home.
The total number of residents who have passed is now 10, and the number of residents experiencing serious signs/symptoms of COVID-19 is now down to four.
Daily communication continues with all health officials and includes mass testing and retesting of residents in the memory support neighborhood with 183 total COVID-19 tests to date.
Virus sanitation cleanings occur multiple times a day and residents and team members are monitored daily for signs and symptoms of COVID-19.
All guidelines from federal, state and local health authorities continue to be followed in order to mitigate the spread of the virus.

We ask families, if they haven’t done so already, to please help us in ongoing support for residents to maintain the necessary precautions and provide an additional cloth mask. We encourage you to email Covid19@theridgefoothill.com to coordinate arrangements for delivery of these masks.

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Confirmed as of May 20, 2020, at 3:30 MT

Today’s update can be categorized as “little news is big news” as there are minimal changes in the current status of COVID-19, but there are a couple of items the community is pleased to report. First, weekly testing of all 28 residents in the Memory Support Neighborhood has been completed. Results of those tests are expected to be received in the next couple of days. Second, a total of nine team members have fully recovered and five have already returned to work. This additional support is welcomed news as the community continues stringent efforts to protect, and care for, The Ridge Foothill community.

Here is the current status of the 28 residents and 47 associates from the memory support neighborhood.

Current Status of Memory Support Neighborhood
	Positive Diagnoses	Negative Diagnoses	Pending Results	Recovered	Total
# of Residents	11	17	28	0	28
# of Team Members	8	30	0	9	47

As a reminder:

All confirmed positive cases of COVID-19 are in the memory support neighborhood, and there are no cases of the virus in assisted living. Team members who have tested positive are successfully recovering at home.
Five residents continue to experience serious signs/symptoms of COVID-19.
Daily communication continues with all health officials and includes mass testing and retesting of residents in the memory support neighborhood with 183 total COVID-19 tests to date.
Virus sanitation cleanings occur multiple times a day and residents and team members are monitored daily for signs and symptoms of COVID-19.
All guidelines from federal, state and local health authorities continue to be followed in order to mitigate the spread of the virus.

We ask families and friends to help with one item to support residents in maintaining the necessary precautions. Many residents are in need of an additional cloth mask instead of relying on, and rewashing, the same mask. If you can help, email Covid19@theridgefoothill.com to coordinate arrangements for delivery of these masks. Thank you.

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Confirmed as of May 19, 2020, at 3:30 MT

The Ridge Foothill is pleased to report some improvement in the current status at our Memory Support Neighborhood as we have no new additional positive cases. Also, five team members who previously tested positive are now declared as recovered, and one team member has moved from a positive diagnosis to negative. Starting today, the community began another round of testing in the Memory Support Neighborhood. Results are expected in the coming days and future testing will occur every seven days.

Recently, the community hired an outside consultant to review our COVID-19 precautions implemented during the past couple of months. A thorough assessment has been completed and it was determined no additional actions or procedures are necessary at this time. This report is reassurance that our community continues to conduct the appropriate measures to control the virus and is performing the necessary level of care for residents – which included the addition of two registered nurses at the community.

Here is the current status of the 28 residents and 46 associates from the memory support neighborhood.

Current Status of Memory Support Neighborhood
	Positive Diagnoses	Negative Diagnoses	Pending Results	Recovered	Total
# of Residents	11	17	0	0	28
# of Team Members	12	29	0	5	46

As a reminder:

All confirmed positive cases of COVID-19 are in the memory support neighborhood, and there are no cases of the virus in assisted living. Team members who have tested positive are successfully recovering at home.
Five residents continue to experience serious signs/symptoms of COVID-19.
Daily communication continues with all health officials and includes mass testing and retesting of residents in the memory support neighborhood with 155 total COVID-19 tests to date.
Virus sanitation cleanings occur multiple times a day and residents and team members are monitored daily for signs and symptoms of COVID-19.
All guidelines from federal, state and local health authorities continue to be followed in order to mitigate the spread of the virus.

The community continues to appreciate all the expressions of support from individuals, families and local organizations in managing this delicate situation. For more information, please download our latest video update.

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Confirmed as of May 18, 2020, at 3:30 MT

The Ridge Foothill’s spirits were lifted as three team members returned to work after fully recovering from COVID-19. It was a welcoming sight to see their smiles, and the community is grateful to have their professional support. Two additional team members are expected to return to the community later this week.

Here is the current status of the 28 residents and 46 associates from the memory support neighborhood.

Current Status of Memory Support Neighborhood
	Positive Diagnoses	Negative Diagnoses	Pending Results	Total
Number of Residents	11	17	0	28
Number of Team Members	18	28	0	46

NOTE: There is a slight variance in the team member numbers. Previously, it was reported a total number of 50 team members, but further analysis discovered that included re-tests of four individuals.

As a reminder:

All confirmed positive cases of COVID-19 are in the memory support neighborhood, and there are no cases of the virus in assisted living. Team members who have tested positive are successfully recovering at home.
Four residents remain in critical condition.
Daily communication continues with county and state health officials and includes mass testing and retesting of residents in the memory support neighborhood with 155 total COVID-19 tests to date.
Virus sanitation cleanings occur multiple times a day and residents and team members are monitored daily for signs and symptoms of COVID-19.
All guidelines from federal, state and local health authorities continue to be followed in order to mitigate the spread of the virus.

Even with the high demand for Personal Protective Equipment (PPE), the community is thankful for the continued support from Salt Lake County Health Department in providing these essential items as they become available. This will be an ongoing need, so any PPE donations are greatly appreciated in managing this situation one day at a time.

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Confirmed as of May 17, 2020, at 3:30 MT

This has been a challenging weekend for The Ridge Foothill with some residents in critical condition in the memory support neighborhood. With a heavy heart, the community lost another beloved resident and dearest sympathies were extended to their family and loved ones. Four other residents are in critical condition, and we ask for your thoughts and prayers while our team does everything it can to help those with health conditions complicated by the Coronavirus.

Here is the current status of the 28 residents and 50 associates from the memory support neighborhood.

Current Status of Memory Support Neighborhood
	Positive Diagnoses	Negative Diagnoses	Pending Results	Total
Number of Residents	11	17	0	28
Number of Team Members	18	32	0	50

The total number of residents who have passed is now nine. All confirmed positive cases of COVID-19 are in our memory support neighborhood, and there are no cases of the virus in assisted living. Team members who have tested positive are successfully recovering at home, and six are expected to return to work this week.

Elevated infections control measures taken by The Ridge Foothill over the past week:

Proactively called the Occupational Safety and Health Administration (OSHA) to conduct a virtual assessment of the community and initial findings were positive. The final report is expected midweek.
A specialized firm for deep cleaning sanitation efforts conducted a second assessment. The Ridge Foothill passed all 13 checkpoint locations and received a well-above average grade.
Maintained daily communication with county and state health officials, participated in mass testing and retesting of residents in the memory support neighborhood with 150 total COVID-19 tests to date.
Virus sanitation cleanings multiple times a day and residents and team members are monitored daily for signs and symptoms of COVID-19.
All guidelines from federal, state and local health authorities continue to be followed in order to mitigate the spread of the virus.

Today, the community takes a moment of silence to remember the lives lost, and to salute the men and women who work here and are fighting a courageous battle to help others.

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Confirmed as of May 16, 2020, at 3:30 MT

The Ridge Foothill is saddened by the loss of another beloved resident in the memory support neighborhood to COVID-19. The total number of residents who have passed is now eight. It is with immense sorrow and sympathy to express condolences to their families, friends and loved ones. While spirits are softened today, the community remains resilient and dedicated to the safety of everyone while confronting this pandemic.

Here is the current status of the 29 residents and 50 associates from the memory support neighborhood.

Current Status of Memory Support Neighborhood
	Positive Diagnoses	Negative Diagnoses	Pending Results	Total
Number of Residents	12	17	0	29
Number of Team Members	18	32	0	50

NOTE:

All confirmed positive cases of COVID-19 are in the memory support neighborhood, and there are no cases of the virus in assisted living.
Team members who have tested positive are successfully recovering at home, and six are expected to return to work next week.
To date, 150 COVID-19 tests have been conducted (including retests).
All guidelines from federal, state and local health authorities continue to be followed in order to mitigate the spread of the virus.
Virus sanitation cleanings occur multiple times a day and residents and team members are monitored daily for signs and symptoms of COVID-19

Today, the community pauses and reflects on the lives lost and offers strength to the courageous and committed heroes caring for The Ridge Foothill residents.

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Confirmed as of May 15, 2020, at 3:30 MT

The Ridge Foothill is relieved to report very few changes from yesterday’s update. The grid below are itemized changes of the status at the community. The one element that remains consistent is that all confirmed positive cases of COVID-19 are in the memory support neighborhood, and there are no cases of the virus in assisted living. There is certainly a feeling of relief that the stringent efforts are isolating and controlling the spread of the virus.

The community continues to receive an outpouring of support from our city, families, friends and organizations. 700 Personal Protective Equipment (PPE) gowns are being delivered, and 50 sets of goggles were received this week. The goggles were a special donation from CycleGear, a member of the Comoto Family of Brands – and team members love the added protection and comfort these goggles provide.

Here is the current status of the 30 residents and 50 associates in the memory support neighborhood.

Current Status of Memory Support Neighborhood
	Positive Diagnoses	Negative Diagnoses	Pending Results	Total
Number of Residents	13	17	0	30
Number of Team Members	18	32	0	50

Changes since the 5/14 report:

Yesterday, one resident test pending. That test has come back negative.
Team members who have tested positive are successfully recovering at home, and six of them are expected to return to work next week.
To date, a total of 150 COVID-19 tests have been conducted – this includes retests.

All guidelines from federal, state and local health authorities continue to be followed in order to mitigate the spread of the virus. Virus sanitation cleanings occur multiple times a day and residents and team members are monitored daily for signs and symptoms of COVID-19. Please listen to Capella’s commitment to the safety of the community in the latest Town Hall update.

Finally, The Ridge Foothill leadership would like to express sincere appreciation to all of the Salt Lake County and State of Utah health officials who are supporting the community during this time. The community is grateful for their cooperation and responsiveness to needs of The Foothill’s residents and team members.

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Confirmed as of May 14, 2020, at 3:30 MT

The Ridge Foothill is saddened by the loss of another beloved resident to COVID-19. Unfortunately, the number of resident deaths caused by the virus is now at seven. The community extends its deepest condolences to their families, friends and loved ones. Team members and residents remains resilient and dedicated to the safety of everyone while confronting this pandemic.

Apologies for any confusion that resulted from the previous update. All confirmed positive cases of COVID-19 are in the memory support neighborhood, and there are no cases of the virus in assisted living. The Ridge Foothill continues to operate memory support independently with no associates crossing over. A majority of residents who have tested positive are not exhibiting serious symptoms and are receiving care with strict isolation protocols in place. Team members who have tested positive are successfully recovering at home, and six of them are expected to return to work next week. This is encouraging and excellent news.

Below is the current status of the 30 residents and 49 associates from the memory support neighborhood.

Current Status of Memory Support Neighborhood
	Positive Diagnoses	Negative Diagnoses	Pending Results	Total
Number of Residents	13	16	1	30
Number of Team Members	17	32	0	49

All guidelines from federal, state and local health authorities continue to be followed in order to mitigate the spread of the virus. Virus sanitation cleanings occur multiple times a day and residents and team members are monitored daily for signs and symptoms of COVID-19. While Utah will shift to low risk status for COVID-19 on Saturday, The Ridge Foothill will continue to operate under heightened risk status with restricted visitor access as per CDC guidelines.

Since it’s clinically proven that COVID-19 tests have a degree of inaccuracy, the community remains vigilant with testing and retesting in collaboration with the health department. Here is an update on those efforts:

149 COVID-19 tests, including retests, have been conducted so far.
The latest round of test results revealed negative diagnoses outweighed positive cases.

The Ridge Foothill will continue to provide regular updates as new information becomes available. Thank you for your support, prayers and grace during this challenging period.

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Confirmed as of May 13, 2020, at 3:30 MT

The Ridge Foothill’s has continued with testing efforts in collaboration with the health department. The number of tests conducted includes retests, which collectively exceed the number of actual residents and team members from the memory support neighborhood. For increased clarity, modifications have been made on how the number of COVID-19 cases are reported. Below is the current status of the 31 residents and 49 associates from the neighborhood.

Current Status of Memory Support Neighborhood
	Positive	Negative	Pending	Total	Recovered
Residents	7	9	15	31	0
Team Members	17	30	2	49	1

Test results for 15 residents from yesterday’s comprehensive round of retesting are still pending. Seven residents tested positive and nine tested negative. The community is pleased to report that seven of the negative test results came from residents who had previously tested positive. A majority of residents who have tested positive are not exhibiting serious signs and symptoms. Since it’s clinically proven that the tests have a degree of inaccuracies, the community remains vigilant and continues to support and care for all residents with strict isolation protocols in place. Of the 17 team members who have tested positive, 16 are self-quarantining at home, one has fully recovered, and more full recoveries are expected soon. All confirmed positive cases are in the memory support neighborhood which continues to operate independently from the rest of the community with no associates crossing over.

The table below is a comprehensive breakdown of the total number of tests conducted so far.

Total Number of Tests Conducted—Including Retests
	Positive	Negative	Pending	Total
Residents	34	51	15	100
Team Members	17	30	2	49

Family members with any questions or concerns are encouraged to email inquiries to Covid19@theridgefoothill.com. Members of the community’s care team will respond at the earliest opportunity. A dedicated family member hotline – 801-921-8962 – is also available exclusively for families to receive updated information. For specific resident questions, please know someone may need to call you back after a message is relayed to care teams.

The Ridge Foothill will continue to provide regular updates as new information becomes available. Thank you for your support, prayers and grace during this challenging period.

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Confirmed as of May 12, 2020, at 3:30 MT

The Ridge Foothill is pleased to share that today marks seven days of no new positive cases of COVID-19 among residents. Since it’s clinically proven that the tests have a degree of inaccuracies, the community is staying vigilant and has begun retesting all residents within its memory support neighborhood. The Utah Department of Health is helping lead this effort. Results from this additional comprehensive round of testing will be reported once they are available in the coming days.

A majority of residents who previously tested positive are not exhibiting serious signs and symptoms. They continue to receive support and care with strict isolation protocols in place. Of the team members who have tested positive, 16 are self-quarantining at home, one has fully recovered, and more full recoveries are expected soon. All confirmed positive cases are in the memory support neighborhood, and The Ridge Foothill continues to operate the neighborhood independently from the rest of the community with no associates crossing over.

	Positive	Negative	Pending	Total	Recovered
Residents	27	42	0	69	0
Team Members	17	28	4	49	1

The community continues to implement all guidelines from federal, state and local health authorities to mitigate the spread of the virus. Virus sanitation cleanings are completed multiple times a day, and residents and team members are monitored daily for signs and symptoms of COVID-19. The specialized firm collaborating with The Ridge Foothill on sanitation efforts completed a second assessment yesterday. After passing all 13 checkpoint locations, the firm determined the sanitation protocols and procedures at the community remain well-above average.

Family members with any questions or concerns are encouraged to email inquiries to Covid19@theridgefoothill.com. Members of the community’s care team will respond at the earliest opportunity. A dedicated family member hotline – 801-921-8962 – is also available exclusively for families to receive updated information. For specific resident questions, please know someone may need to call you back after a message is relayed to care teams.

The Ridge Foothill will continue to provide regular updates as new information becomes available. Thank you for your support, prayers and grace during this challenging period.

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Confirmed as of May 11, 2020, at 3:30 MT

The Ridge Foothill is saddened to report the loss of one of its beloved residents to COVID-19. They will be missed dearly. The community extends its deepest sympathies and prayers to their family, friends and loved ones during this difficult period. While faced with continued challenges, the Foothill team remains hopeful and committed to the health and safety of residents and team members.

Unfortunately, six residents have now passed due to complications from the virus. However, a majority of the residents who have tested positive are not exhibiting serious signs and symptoms. The impacted residents continue to receive support and care with strict isolation protocols in place. Of the team members who have tested positive, 16 are self-quarantining at home, one has fully recovered, and more full recoveries are expected in the coming days. All confirmed positive cases are in the memory support neighborhood, and The Ridge Foothill continues to operate the neighborhood independently from the rest of the community with no associates crossing over.

	Positive	Negative	Pending	Total	Recovered
Residents	27	42	0	69	0
Team Members	17	28	1	46	1

Tomorrow will mark seven days with no new positive cases among residents. Given this milestone, retesting will begin for all residents within the memory support neighborhood under guidance from the Utah Department of Health. Since it’s clinically proven that the tests have some inaccuracies, it’s important to remain extremely vigilant with testing procedures.

In addition to implementing guidelines from federal, state and local health authorities, The Ridge Foothill is taking additional steps to mitigate the spread of the virus. The community is collaborating with an expert in infectious diseases prevention and control who has more than 45 years of long-term-care experience. This individual has consulted with various communities countrywide helping them navigate COVID-19. Their vast knowledge and experience will be invaluable while confronting this pandemic. The Ridge Foothill also recently partnered with a specialized firm to complement its ongoing sanitation efforts. After preliminary review, the community was found to be well-above average in its sanitation protocols and procedures.

Family members with any questions or concerns are encouraged to email inquiries to Covid19@theridgefoothill.com. Members of the community’s care team will respond at the earliest opportunity. A dedicated family member hotline – 801-921-8962 – is also available exclusively for families to receive updated information. For specific resident questions, please know someone may need to call you back after a message is relayed to care teams.

The Ridge Foothill will continue to provide regular updates as new information becomes available. Thank you for your support, prayers and grace during this challenging period.

Confirmed as of May 10, 2020, at 3:30 MT

This was most certainly a challenging week at The Ridge Foothill but it’s inspiring to witness the continued spirit, support and commitment from everyone associated with our community. Today, this Mother’s Day, I will intentionally keep our update brief as we reflect and mourn the loved ones we lost and pay tribute to all the mothers of our community.

While we remain extremely vigilant with our health and testing procedures, it does lift our spirits to report in the past five days we have no new positive cases among residents. And during this same five-day time period, we have had an additional 11 resident negative test results and 9 team member negative test results. We continue to support and care for the residents who tested positive with strict isolation protocols in place. Of the team members who have tested positive, 16 of them are self-quarantining at home, one has fully recovered, and we expect more full recoveries in the coming days.

	Positive	Negative	Pending	Total	Recovered
Residents	27	42	0	69	0
Team Members	17	28	1	46	1

We continue to have adequate provisions of personal protective equipment (PPE). With brisk usage and challenges in shipping and receiving the supplies, we’re consistently pursuing new sources of PPE.

We encourage family members with any questions or concerns to email inquiries to Covid19@theridgefoothill.com. Members of our care team will respond at the earliest opportunity. We also have a dedicated family member hotline – 801-921-8962 – where families can receive updated information.

I wish and hope everyone can find some time for peace and solace on this very special day.

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Confirmed as of May 9, 2020, at 3:30 MT

With tremendous sorrow The Ridge Foothill experienced an additional loss of a beloved resident due to COVID-19 complications today. Heartfelt sympathy goes out to their family, friends and loved ones during this period of mourning. The family has been appreciative of the care and support team members have provided, and it reflects the community’s feelings about the collective strength, compassion and devotion to one another.

This unfortunate news means there have now been five COVID-19 related deaths among residents at The Ridge Foothill. All confirmed positive cases are in our memory support neighborhood, and it continues to operate independently from the rest of our community with no associates crossing over. A majority of residents who have tested positive continue to recover without serious signs or symptoms of the virus. All impacted residents are receiving support and care with strict isolation protocols in place. Of the team members who have tested positive, 16 of them are self-quarantining at home, one has fully recovered, and more are expected to make full recoveries in the coming days.

	Positive	Negative	Pending	Total	Recovered
Residents	27	39	2	68	0
Team Members	17	28	1	46	1

In addition to implementing strict guidelines from the CDC, state and local health authorities, The Ridge Foothill has expanded its virus mitigation protocols. Beginning Sunday, comprehensive retesting of residents who have previously tested negative will be conducted with support from the health department. To complement ongoing sanitation efforts, a specialized firm is working to further disinfect all hard surfaces in common areas within the building.

The Ridge Foothill currently has adequate provisions of personal protective equipment (PPE). With brisk usage and challenges in shipping and receiving the supplies, the community is consistently pursuing new sources of PPE.

Mother’s Day will be different this year, but the meaning is the same and more important than ever. This community draws strength not only from each other who are here, but also from family and loved ones who are not right now. Care and support is greatly appreciated, as well as patience and cooperation with our strict no visitation policy to keep everyone safe and healthy. Please call, send cards or flowers, or take part in window visits or car parades to make the day as special as possible.

Family members with any questions or concerns are encouraged to email inquiries to Covid19@theridgefoothill.com. Members of the community’s care team will respond at the earliest opportunity. A dedicated family member hotline – 801-921-8962 – is also available exclusively for families to receive updated information.

While heartbroken, The Ridge Foothill team remains committed to working toward better days ahead. Thank you for your support, trust and prayers during this challenging time.

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Confirmed as of May 8, 2020, at 3:30 MT

The Ridge Foothill is distraught by the loss of three beloved residents, who have succumbed to COVID-19 complications. Deepest sympathies go out to their families, friends and loved ones during this period of grief. The community continues to be impressed and inspired by the dedication of its team members in their tireless efforts to support and care for each resident.

Sadly, there have now been four COVID-19 related deaths among residents. All confirmed positive cases are in the memory support neighborhood, and The Ridge Foothill continues to operate the neighborhood independently from the rest of the community with no associates crossing over. Of the residents who have tested positive, a majority aren’t exhibiting serious signs and symptoms of the virus. Impacted residents are receiving support and care with strict isolation protocols in place. Of the team members who have tested positive, 16 of them are self-quarantining at home and one has fully recovered.

	Positive	Negative	Pending	Total	Recovered
Residents	27	39	2	68	0
Team Members	17	24	4	45	1

In addition to implementing strict guidelines from the CDC, state and local health authorities, The Ridge Foothill has expanded its virus mitigation protocols. Beginning next week, comprehensive retesting of residents who have previously tested negative will be conducted with support from the health department. To complement ongoing sanitation efforts, a specialized firm is on hand to further disinfect all hard surfaces in common areas within the building.

The community is also hiring temporary labor to cover duties on behalf of impacted team members who are recovering at home. Like all permanent staff, these new hires undergo exhaustive background checks in addition to COVID-19 screening. Fortunately, The Ridge Foothill currently has adequate provisions of personal protective equipment (PPE). Given brisk usage and challenges with acquiring and shipping the supplies, the community continually seeks new sources of PPE.

Comfort and support from family is more important than ever and being unable to see loved ones in-person on Mother’s Day will be tough. But patience and cooperation with the community’s strict no visitation policy will help keep everyone safe and healthy. Please call, send cards or flowers, or take part in window visits or car parades to make the day as special as possible.

With today’s sorrowful news, it’s expected to have questions or concerns. Family members are encouraged to email inquiries to Covid19@theridgefoothill.com. Members of the community’s care team will respond at the earliest opportunity. A dedicated family member hotline – 801-921-8962 – is also available exclusively for families to receive updated information.

While saddened, The Ridge Foothill team remains committed to working toward better days ahead. Thank you for your support, prayers and grace during this challenging time.

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Confirmed as of May 7, 2020, at 3:30 MT

The Ridge Foothill continues to work closely with the health department on ongoing COVID-19 testing and mitigation efforts.

The community received two additional positive COVID-19 test results for team members, bringing the total number of positive team member cases to 17. Sixteen of the impacted associates are in self-quarantine at home and one has fully recovered. Nineteen team members have tested negative and test results for six associates are pending. The number of impacted residents remains unchanged at 27. Thirty-one residents have tested negative, which includes retests. Currently, there are ten pending test results for residents. Additional test results will be provided in upcoming daily updates. Given that all confirmed positive cases are in the memory support neighborhood, The Ridge Foothill continues to operate the neighborhood independently from the rest of the community with no associates crossing over.

	Positive	Negative	Pending	Total	Recovered
Residents	27	31	10	68	0
Team Members	17	19	6	42	1

The community remains vigilant with strict protocols to mitigate the spread of the virus regardless of test results as it is clinically proven that the tests have some inaccuracies. Impacted residents are receiving support and care with expanded isolation protocols in place. The Ridge Foothill is following all federal, state and local virus protocols and completing virus sanitation cleanings multiple times a day. Residents and team members are monitored daily for symptoms of COVID-19.

With Mother’s Day approaching, the community recommends video calls, window visits, car parades and other no-contact methods of connecting with loved ones. Visits into the community will remain prohibited for everyone’s health and safety.

Family members are encouraged to email inquiries to Covid19@theridgefoothill.com. Members of the community’s care team will respond at the earliest opportunity. A dedicated family member hotline – 801-921-8962 – is also available exclusively for families to receive updated information.

The Ridge Foothill will continue to provide regular updates as new information becomes available. Thank you for your support, prayers and grace during this challenging period.

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Confirmed as of May 6, 2020, at 3:30 MT

The Ridge Foothill received additional results for the COVID-19 tests the community is continually administering for residents and team members with support from the health department.

Unfortunately, eight additional associates have tested positive, bringing the total number of positive team member cases to 15. Fourteen of the impacted associates are in self-quarantine at home and one has fully recovered. Nineteen team members have tested negative and test results for four associates are pending. For residents, we received two additional positive test results, bringing the number of impacted residents to 27. Thirty-one residents have tested negative, which includes retests. Currently, we have ten pending test results for residents. We will provide notification of additional test results in upcoming daily updates. Given that all confirmed positive cases are in our memory support neighborhood, we continue to operate the neighborhood independently from the rest of our community with no associates crossing over.

	Positive	Negative	Pending	Total	Recovered
Residents	27	31	10	68	0
Team Members	15	19	4	38	1

As a show of gratitude for team members’ commitment to everyone’s health and safety, the community is offering hero pay exclusively in its Foothill memory support neighborhood during this difficult period. This involves a 50% pay increase for both full-time and part-time associates. Team members who are impacted by COVID-19 are fully compensated throughout their 14-day recovery with no impact to their paid time off. The Ridge Foothill is also offering a complimentary grab-and-go dinner for four to each interested associate on a weekly basis.

Family members are encouraged to email inquiries to Covid19@theridgefoothill.com. Members of the community’s care team will respond at the earliest opportunity. A dedicated family member hotline – 801-921-8962 – is also available exclusively for families to receive updated information.

The Ridge Foothill will continue to provide regular updates as new information becomes available. Thank you for your support, prayers and grace during this challenging period.

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Confirmed as of May 4, 2020, at 3:30 MT

The Ridge Foothill continues its ongoing proactive testing efforts for residents and team members with support from the health department.

As of 3:30 p.m., the community has received three additional positive tests for team members. This brings the total number of positive team member cases to seven, with six associates in self-isolation at home and one fully recovered. Twelve team members have tested negative and test results are pending for 14 associates. The number of residents who have tested positive for COVID-19 remains unchanged at 25. Twenty-five residents have tested negative, which is a cumulative number that includes retests. At this time, there are nine pending test results for residents. Notification of additional test results will be provided in future daily updates. Given that all confirmed positive cases are in the memory support neighborhood, The Ridge Foothill continues to operate the neighborhood independently from the rest of our community with no associates crossing over.

	Positive	Negative	Pending	Total	Recovered
Residents	25	25	9	59	0
Team Members	7	12	14	33	1

The community remains vigilant with strict protocols to mitigate the spread of the virus regardless of test results as it is clinically proven that the tests have some inaccuracies. Impacted residents are receiving support and care with isolation protocols in place. The Ridge Foothill is following all federal, state and local virus protocols and completing virus sanitation cleanings multiple times a day. Residents and team members are monitored daily for signs and symptoms of COVID-19.

Family members are encouraged to email inquiries to Covid19@theridgefoothill.com. Members of the community’s care team will respond at the earliest opportunity. A dedicated family member hotline number – 801-921-8962 – is also available exclusively for families to receive updated information.

The Ridge Foothill will continue to provide regular updates as new information becomes available. Thank you for your support, prayers and grace during this difficult period.

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Confirmed as of May 3, 2020, at 3:00PM MT

It is with sincere remorse that we share the sad news that one of our cherished residents passed away as a result of the COVID-19 yesterday—our deepest sympathy to this resident’s family and friends. The entire community team is heartbroken by this news.

Earlier today, the Ridge Foothill learned nine additional residents have tested positive bringing the total to 25 residents. Also, 26 residents have tested negative, this is a cumulative number which includes retests. There are currently nine residents who are symptom free at this moment in the memory support neighborhood. At this time there are no pending test results of residents. For team members, one additional positive test was received bringing the total to four – which includes one team member who has recovered. Test results of four team members are still pending.

	Positive	Negative	Pending	Total	Recovered
Residents	25	26	0	51	0
Team Members	4	11	4	19	1

The community continues isolation protocols in providing support and care to impacted residents. The memory support and assisted living neighborhoods are operating completely independent of each other with dedicated associates to ensure no cross over. The Ridge Foothill is following all federal, state and local virus protocols and completing virus sanitation cleanings multiple times a day. Residents and team members are monitored daily for signs and symptoms of COVID-19.

The family member hotline number, 801-921-8962 remains available exclusively for families to receive updated information. Members of the community’s care team will return calls at the earliest opportunity. Family may also email inquiries to Covid19@theridgefoothill.com.

The Ridge Foothill continues to witness a strong, resilient spirit amongst the residents and team members. Also, the comments and gestures of support from families are certainly helping as the community manages this challenge one day at a time.

The Ridge Foothill will continue to provide regular updates as new information becomes available. Thank you for your support, prayers and grace during this difficult period.

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Confirmed as of May 2, 2020, at 12:30 MT

The Ridge Foothill has received results from 18 of the 33 pending COVID-19 tests administered yesterday. Twelve additional residents in the community’s memory support neighborhood tested positive for the virus, bringing the total number of positive resident cases to 16. One resident is being supported at the hospital. The 15 other impacted residents are receiving care at the community with full virus isolation protocols in their apartments. Family members of those who received positive diagnoses have been contacted. Thankfully, 20 residents have tested negative so far.

Below is a chart showing the full scope of the COVID-19 situation at the community.

	Positive	Negative	Pending	Total	Recovered
Residents	16	20	15	51	0
Team Members	3	11	5	19	1

Team members working in the memory support neighborhood are entering and leaving the neighborhood through a separate entrance and are not crossing into any other areas of the community. The Ridge Foothill is continually screening the team, conducting stringent virus sanitations, and staff is showering before going home. All federal, state, county, and community standards and protocols to identify, isolate and eradicate COVID-19 remain in place. While an additional supply of Personal Protective Equipment (PPE) was recently acquired, The Ridge Foothill continually seeks additional sources for the supplies.

The community has established a family member hotline number – 801-921-8962 – exclusively for families to receive updated information. Members of The Ridge Foothill care team will return calls at the earliest opportunity. Family may also email inquiries to Covid19@theridgefoothill.com .

The Ridge Foothill will continue to provide regular updates as new information becomes available. Thank you for your support, prayers and grace during this difficult period.

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Confirmed as of May 1, 2020, at 3:00 p.m. MT

In cooperation with the Utah Department of Health, we have undertaken proactive COVID-19 testing of residents and team members. Today, we received three additional positive test results for our memory support neighborhood. Currently, three residents are being cared for in full isolation and one remains hospitalized. Two team members are recovering at home.

Below is a chart outlining the total scope of the COVID-19 situation at the community:

	Positive	Negative	Pending	Total	Recovered
Residents	4	13	33	50	0
Team Members	3	10	3	16	1

The community will continue to work with the Utah Department of Health as additional test results are returned to determine subsequent proactive testing measures. To ensure the health and safety of everyone on-campus, The Ridge Foothill is vigilantly monitoring residents and team members for symptoms. Vitals for residents within the memory support neighborhood are monitored daily and the community continues to follow all federal, state, county, and community standards and protocols to identify, isolate and eradicate COVID-19. While an additional supply of Personal Protective Equipment (PPE) was recently acquired, testing increases usage, and the community continually seeks new sources of PPE.

Today, the state shifts to moderate risk status for COVID-19 as per its phased guidelines for the general public and businesses. You can learn more about this plan by visiting https://coronavirus.utah.gov/utah-leads-together/. However, The Ridge Foothill will continue to operate under the CDC restricted status of no communal dining, no group life enrichment and only essential care visitors.

As the situation evolves, additional updates will be shared as appropriate.

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The Ridge Cottonwood and The Ridge Foothill management partner Cappella Living Solutions held a Town Hall Webinar to share the latest update for Utah on Thursday, April 30.

Click here to watch.

To view a recording of the recent webinar from April 16th click here.

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On April 30, the Ridge Foothill received an additional positive COVID-19 test result for a team member. The associate last worked at the community on April 27. This brings the current number of impacted team members to two, with both individuals recovering at home. The resident from the community’s memory support neighborhood who previously tested positive while hospitalized is receiving care in the hospital.

The Ridge Foothill continues to follow all federal, state, county and community infection control and eradication protocols and procedures. The community is also working closely with the Utah Department of Health to increase its testing capabilities. Furthermore, representatives from the health department conducted additional personal protective equipment (PPE) training on to ensure team members are adequately equipped to respond to COVID-19.

On May 1, the state will shift to moderate risk status for COVID-19 as per its phased guidelines for the general public and businesses. More information about this plan can be found by visiting https://coronavirus.utah.gov/utah-leads-together/. However, The Ridge Foothill will continue to operate under restricted visitor access.

As the situation evolves, additional updates will be shared as appropriate.

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On April 29, the Ridge Foothill received a positive COVID-19 test result for a resident of the Tapestry memory support neighborhood who was tested while hospitalized and remains in the hospital. Additionally, a positive test result was received for a team member who last worked at the community on April 24 and was not experiencing symptoms at that time. This individual is currently recovering at home.
The community continues to follow all federal, state, county and community infection control and eradication directives. Anyone who had in-person contact with the impacted team member is being identified and monitored for symptoms while protocols are in place to isolate and eradicate any potential virus. All team members at the community are being screened daily for symptoms and are wearing masks on-site.
While some local businesses in the Salt Lake City area will open at the end of the week, restricted visitor access to The Ridge Foothill will remain in place.
Given the rapidly evolving situation, additional updates will be shared as appropriate.

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We are pleased to share that we still have no positive cases of COVID-19 among residents and team members at The Ridge Cottonwood. We are incredibly grateful for the diligent efforts of team members to care for and serve our residents through frequent cleaning and sanitizing, delivering meals and more.

While some services in our city will re-open next week, The Ridge Cottonwood will maintain restricted visitor access as per guidelines from the CDC. We continue to ask team members to limit their social exposure as well. These steps are intended to ensure the health and safety of everyone who lives and works at our community.

We appreciate your proactive support and efforts during this period.

Please join The Ridge Cottonwood and The Ridge Foothill management partner Cappella Living Solutions for a Town Hall Webinar Thursday April 30th, 2020, 4:00pm MT. The Cappella team will share the latest situation update for Utah. Additionally, you will learn what is being done to prevent and prepare as well as what you can do to support during this heightened COVID-19 situation. This Town Hall Webinar is open to all family members and anyone with an interest or association with The Ridge Cottonwood or The Ridge Foothill.

Please register here.

We anticipate a large group, please submit your question in advance to info@clcmail.org – please indicate which community you are associated with.

To view a recording of the recent webinar from April 16th click here.

———————————————

We are pleased to share that we still have no positive cases of COVID-19 among residents at The Ridge Foothill. We are incredibly grateful for the diligent efforts of team members to care for and serve our residents through frequent cleaning and sanitizing, delivering meals and more.

While some services in our city will re-open next week, The Ridge Foothill will maintain restricted visitor access as per guidelines from the CDC. We continue to ask team members to limit their social exposure as well. These steps are intended to ensure the health and safety of everyone who lives and works at our community.

We appreciate your proactive support and efforts during this period.

Please register here.

We anticipate a large group, please submit your question in advance to info@clcmail.org – please indicate which community you are associated with.

To view a recording of the recent webinar from April 16th click here.

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We are pleased to announce no additional positive cases of COVID-19 at The Ridge Foothill. With the guidance of local health officials, we will end isolation protocols on April 17 at 8:00 a.m.

These changes in protocols include:
• Residents will be able to walk the hallways but must maintain social distancing and wear protective masks.
• Residents will still dine in their apartment homes.

We will still adhere to strict precautionary and sanitary measures and will not be allowing outside visitors.

We appreciate your continued patience and support. The safety and well-being of all residents and staff is our top priority.

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April 11, 2020 – We have great news to share with The Ridge Foothill Family! All six of the pending tests for team members and residents have come back negative. No additional tests are being ordered at this time. The community continues rigorous virus protocols and residents are actively socially distancing in their apartment homes. We will share additional updates as we receive more results. Thank you.

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April 9, 2020-The Ridge Foothill received good news today, the two pending tests for Assisted Living residents have come back negative for COVID-19. We are still awaiting the test results for three team members. We continue stringent virus cleaning protocols and all residents are actively practicing social distancing in their apartment homes today to further combat any potential spread of the virus.

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April 8, 2020 – The Ridge Foothill continues to adhere to all federal, state and local COVID-19 virus protocols and safety precautions. At this time, we have received only one positive test result for COVID-19 for a team member who is recovering well at home. After completing an extensive assessment, the state health department has ordered five additional tests with results currently pending. All five tests — two for residents and three for team members — are associated with our assisted living neighborhood. Team members and residents continue to wear masks, and we are working closely with the state health department to maintain the health and safety of everyone at our community. If family members have questions, please email Covid19@theridgefoothill.com and we will respond at the earliest opportunity. Thank you for your support during this challenging time. Together, we will get through this.

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April 7, 2020

UPDATE for The Ridge Foothill community

On the evening of April 6, the Salt Lake County Health Department informed us that an Assisted Living team member at The Ridge Foothill tested positive for COVID-19. The employee last worked at the community on April 2 and was not experiencing symptoms at that time. The person is currently recovering at home.

Our top priority during this challenging time is the health and safety of our residents, team members and their loved ones. We continue to administer all extreme precautions as outlined by the CDC and local health authorities to limit the potential spread of COVID-19. We are currently identifying anyone who had in-person contact with the impacted team member and monitoring them for symptoms and putting into place protocols to isolate and eradicate any potential virus. All team members in the community are being screened daily for symptoms and will be wearing masks.

Given the rapidly evolving situation, we continue to closely monitor other residents and team members for symptoms and will share any updates as appropriate.

We encourage you to visit www.facebook.com/theridgeseniorliving for the latest on the ongoing situation. We have also established a hotline number – (801) 921-8962 – exclusively for families to receive updated information. Members of our care team will return calls at the earliest opportunity. Family may also email inquiries to Covid19@theridgefoothill.com.

We thank you for your patience, understanding and support during this challenging period.

Together, we will get through this.

Sincerely,

Bobby Ginn

Executive Director

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The Ridge Cottonwood and The Ridge Foothill management partner Cappella Living Solutions held a Town Hall Webinar to share the latest update for Utah April 2.

Click here to watch.

To view a recording of our previous webinar, click here.

————————————–

Dear Residents, Team Member, Families and Friends,

We are now implementing new federal directives aimed at stopping the spread of COVID-19 in senior living communities. The Centers for Medicare/Medicare Services (CMS) and Centers for Disease Control (CDC) has determined that we MUST limit visitors to our assisted living and memory support neighborhoods.

This means:

We can only allow visitors for essential resident needs and well-being, such as support care and family visit in end-of-life situations.
If your visit fits that criteria, you will be limited to going directly to your loved-one or clients room and then directly leaving their room and the community at the end of the visit.
You will need stop at the entrance and complete our screening protocol and you will need to wash your hands with either the provided alcohol-based foam or gel or at a sink as you enter and exit the community. If you answer positive to any of the questions below you will not be admitted to the community under any circumstance.

The questions you will be asked are:

If you have signs or symptoms of a respiratory infection, such as fever, cough, shortness of breath or sore throat.
In the last 14 days, you have had contact with someone with a confirmed diagnosis of COVID-19, or under investigation for COVID-19 or are ill with respiratory illness.
You have had International travel within the last 14 days to countries with sustained community transmission (CDC determined).
You live in a nursing home where community based COVID-19 is occurring in your county.

Visitors and team members will be limited to entering the community through one single entrance to ensure we can screen everyone coming into the building. Please be patient at these entrances, we must log the results of all screenings.
If you do visit today, please report back to us immediately if you develop any signs and symptoms of COVID-19 within 14 days of your visit
If you’ve been exposed to someone with COVID-19 please stay home, monitor yourself for signs and symptoms for at least 14days.

We know this is discouraging news for you and your loved one/client. The reason these steps are critical is that “social isolation or distancing” is the only proven way to stop the spread of virus in a mass exposure situation such as a pandemic. This is the situation we are in right now.

We will be happy to forward a note or card from you to your loved-on/client. We also will help you connect with your loved-one/client via technology such as FaceTime, Skype or sharing a video that you’ve recorded.

Our team is committed to doing all that we can to ensure the safety and wellbeing of everyone who lives and works in the community. We appreciate your cooperation and adherence to these new federal directives. Thank you

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March 12, 2020 – We are now implementing new federal directives aimed at stopping the spread of COVID-19 in senior living communities. The Centers for Medicare/Medicare Services (CMS) and the Centers for Disease Control and Prevention (CDC) have determined that if a skilled nursing, assisted living or memory support community is in a county that has had a positive case of COVID-19 or operates in a county adjacent to a county that has a positive case of COVID-19, we MUST limit visitors.

What does this mean for The Ridge Senior Living? Residents at The Ridge communities will be allowed visitors for essential needs only, such as support care and family visit in end-of-life situations. Visits must be brief. All visitors will complete our screening protocol, which includes a few questions about their current health, and they will need to wash their hands to enter.

We know this can be discouraging for family members. However, we know this is the only proven way to help stop the spread of the virus. In the meantime, we are happy to forward a note or card to a resident and will help them connect with loved ones via technology like Skype or FaceTime.
Our team is committed to doing all that we can to ensure the safety and wellbeing of everyone who lives and works in the community.

———————————————

The Ridge Cottonwood and The Ridge Foothill management partner Cappella Living Solutions held a Town Hall Webinar to share the latest update for Utah April 2.

Click here to watch.

To view a recording of our previous webinar, click here.

————————————–

Dear Residents, Team Member, Families and Friends,

This means:

We can only allow visitors for essential resident needs and well-being, such as support care and family visit in end-of-life situations.
If your visit fits that criteria, you will be limited to going directly to your loved-one or clients room and then directly leaving their room and the community at the end of the visit.
You will need stop at the entrance and complete our screening protocol and you will need to wash your hands with either the provided alcohol-based foam or gel or at a sink as you enter and exit the community. If you answer positive to any of the questions below you will not be admitted to the community under any circumstance.

The questions you will be asked are:

If you have signs or symptoms of a respiratory infection, such as fever, cough, shortness of breath or sore throat.
In the last 14 days, you have had contact with someone with a confirmed diagnosis of COVID-19, or under investigation for COVID-19 or are ill with respiratory illness.
You have had International travel within the last 14 days to countries with sustained community transmission (CDC determined).
You live in a nursing home where community based COVID-19 is occurring in your county.

Visitors and team members will be limited to entering the community through one single entrance to ensure we can screen everyone coming into the building. Please be patient at these entrances, we must log the results of all screenings.
If you do visit today, please report back to us immediately if you develop any signs and symptoms of COVID-19 within 14 days of your visit
If you’ve been exposed to someone with COVID-19 please stay home, monitor yourself for signs and symptoms for at least 14days.

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